Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 19, 2024

We had a problem with some orders . Irene fixed it in no time ! SO SO THANKFUL ON HER HELP !

In the Ruff
United States
16 days using the app
DSers replied March 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 17, 2024

Ralla is awesome.....really helped me

FlipFlapToys
United Kingdom
3 months using the app
DSers replied March 18, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

Olivia provided a very quick response and helped me troubleshoot a syncing issue that I was having with my TikTok shop. Thank you Olivia!

Barkertons
United States
15 days using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 4, 2024

DSers service was honestly so amazing it helped me with any confusion i had and got me to ship out my first order! Thanks to Sylvia for the wonderful help.

Home of Fragrance Flame
United States
1 day using the app
DSers replied March 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 24, 2023

I was facing a problem with my access to the dsers platform and I contacted support via chat, marshall responded quickly and recommended what to do and it was resolved, thank you in advance for the support and dsers for helping me develop my work

Multibuyshop
Brazil
6 months using the app
DSers replied January 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 21, 2024

Thank you for your great customer service, Sherry. It was great to receive "cut&paste" pictures for better understanding :)

Nice To Have
Norway
9 days using the app
DSers replied February 22, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 2, 2024

The service offered by Dsers is very good, I highly recommend it to everyone. Special thanks to Lennon who helped me use the app.

Zioman
United States
About 23 hours using the app
DSers replied April 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 15, 2024

Support agent Lucia was fast, friendly and gave me all answer to my problem about the shipping methods of DSers and Aliexpress.

GalaxyGoods
Canada
3 months using the app
DSers replied January 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Easy app to use and the customer service is amazing. Tiffany from customer service was SO helpful. I tried all the other apps such as AutoDS, Zendrop etc and DSers was by far the best!

Chibi Clean
Australia
About 24 hours using the app
DSers replied February 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 23, 2024

I am speechless, Isla waited with me and guided me step by step patiently and with utmost professionalism to support and help and solved all my Issues patiently knowing that I am very newbie to the app and the whole concept,
Thanks you Isla and Dser Family

Trinket Trove
United States
22 days using the app
DSers replied March 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team