Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 25, 2024

Very professional and fast responding. Really appreciate!

Aurora Shop
United States
3 months using the app
DSers replied January 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 23, 2023

Once again, thank you for your outstanding support. I cannot thank you enough for the relief you brought by successfully resolving the error message that was blocking me. Knowing that you were able to help me clear that hurdle was truly awesome and gave me peace of mind.

yasky-junction
United States
About 1 month using the app
DSers replied January 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 6, 2024

Fantastic and quick user support!
Irene was incredible and very knowledgeable and helped me with my questions fast and provided ample information and great examples.

TCG Binder
Australia
2 months using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 22, 2023

I recently had the pleasure of experiencing truly outstanding customer service from DSers. From start to finish, their team went above and beyond to ensure my needs were not only met but exceeded. They took the time to listen attentively, addressing each question with patience and a level of expertise that assured me I was in good hands.

NestFinds
United States
6 months using the app
DSers replied January 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 10, 2024

I had a problem, so i got in contact with Villanelle and she helped me solve the problem and got it fixed within 2 mins. Thanks a lot

Auroric
Netherlands
2 days using the app
DSers replied March 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 8, 2024

Wendy was really helpful, as she provided extremely clear explanations. The problem was solved in less than 15 minutes. I am very satisfied with the customer service!

Luigi Store
United States
3 days using the app
DSers replied February 11, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 7, 2024

Cynthia was VERY helpful and patient with me. I couldn't figure out how to adjust the shipping and she was able to help me using sceenshots. Shout out to that girl get her a raise ASAP.

The Hood Doctor
United States
1 day using the app
DSers replied April 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 2, 2024

I recommend the app, especially if Vivian does your customer service. ;)

Pulsofy
Canada
About 2 months using the app
DSers replied February 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 26, 2024

Great app, may be a bit confusing at first, but customer service through live chat is great! Thank you Aimee!

minimalism
United States
13 days using the app
DSers replied January 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 11, 2024

I was so confused about how to change pricing on my items. Myra was so helpful and within a few minutes we solved the problem and I learned how to do things correctly! Thank you Myra! 5 Stars!!!!!

Spool of Yarn
United States
1 day using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team