Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 29, 2024

I'm writing this review to say thank you to your staff Amiee who has helped me relentlessly and made sure my order was successfully placed.

Last Chance
United States
7 days using the app
DSers replied January 31, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 14, 2024

Krystal, completely grateful for the support and patience you gave me, you really demonstrated knowledge of the topic developed and the interest in supporting me. I congratulate you and I hope to have the opportunity to contact again with a special person like you.

Omar's shop buotique
Mexico
18 days using the app
DSers replied February 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 6, 2024

Ralla was a great help, Very polite and quick to answer, solved all of my problems and answered all my questions!

FlivaMarket
Bulgaria
About 2 months using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 6, 2024

The support with Aimee was perfect. Thank you so much for your quick help.

My lovely store
France
About 1 month using the app
DSers replied February 8, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 25, 2024

Ralla was very helpful for DSers support. Thank you!

Miller Market
United States
4 months using the app
DSers replied February 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 13, 2024

I would thank Alicia for his Engagement, quick Response and Help. She helped me to solve my problems.

Innovating Vibes
Luxembourg
3 months using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 2, 2024

The service offered by Dsers is very good, I highly recommend it to everyone. Special thanks to Lennon who helped me use the app.

Zioman
United States
About 23 hours using the app
DSers replied April 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 16, 2024

I had a question about shipping cost for 1 or more products that were being sent to the same more person. The DSers representative was really helpful in addressing my concerns.

Zinoxia
United States
About 14 hours using the app
DSers replied April 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 25, 2024

Isak was extremely helpful and very friendly! I am very satisfied with his service. God bless him.

Homely
Canada
21 days using the app
DSers replied March 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 2, 2024

Lucy was very patient and extremely helpful. Very knowledgeable and answered my very many questions in a timely manner.

FierceSweet
United States
7 months using the app
DSers replied February 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team