Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 6, 2024

Ralla was a great help, Very polite and quick to answer, solved all of my problems and answered all my questions!

FlivaMarket
Bulgaria
About 2 months using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 4, 2024

This is a fabulous app, it works so smoothly with my shopify and I can easily move products from assets to my shop ready for selling. Blanca was also extremely helpful and patient getting me set up and a little troubleshooting. Thanks Blanca! Highly recommended for any Ecom brand

AS Fusion
United Kingdom
21 days using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 2, 2024

I contacted them through live chat and Krystal responded, who knew how to help me very politely and effectively, thank you!

PrimePicks
Spain
9 months using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 22, 2024

very fast and good support
all problems solved thanks a lot

SpaceCompas
Germany
About 1 month using the app
DSers replied February 25, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 24, 2023

Aimee proved to be incredibly helpful. She dedicated time to attentively listen to my concerns and presented numerous solutions to address the issue. Guiding me through a step-by-step process, Aimee ensured a thorough resolution to the problem. I cannot express enough gratitude to Aimee, especially as I was feeling the pressure to avoid any dissatisfied customers. With Aimee's assistance, I can now rest assured that my customers will promptly receive their orders. A heartfelt thank you to Aimee for her amazing support.

Enigma Promotions 34
United Kingdom
5 months using the app
DSers replied January 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 14, 2024

Krystal, completely grateful for the support and patience you gave me, you really demonstrated knowledge of the topic developed and the interest in supporting me. I congratulate you and I hope to have the opportunity to contact again with a special person like you.

Omar's shop buotique
Mexico
18 days using the app
DSers replied February 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 2, 2024

Lucy was very patient and extremely helpful. Very knowledgeable and answered my very many questions in a timely manner.

FierceSweet
United States
7 months using the app
DSers replied February 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 20, 2024

Selena was great and speedy help, good energy also!

Vogue Baby
United States
About 2 months using the app
DSers replied April 22, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 8, 2024

Vivian, great customer service, fast and precise, help me with my problem right of way. Thanks so much Vivian for the great service

Golden Sparkles
United States
3 months using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 27, 2024

Villanelle was amazing she helped me a lot

Gym Wardrobe
United States
About 1 month using the app
DSers replied March 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team