Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless integration with various platforms. It's praised for streamlining order management, robust inventory management, and enabling bulk order processing. The app provides real-time shipping updates and has a responsive customer support team. Merchants appreciate the free unlimited plan and efficient live chat feature, noting it enhances productivity and customer satisfaction in the dropshipping business.

December 5, 2023

wonderful support, got a live person very quickly, they were patient and resolved my issue

Dragonfly Basket
United States
26 days using the app
DSers replied December 7, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 29, 2023

I recently had an issue with my account and reached out to Dsers customer service for assistance. I was thoroughly impressed by the prompt and efficient service I received. A special thanks to Sandy, who was exceptionally helpful and patient throughout the process. Sandy's expertise and dedication to resolving my problem were truly commendable. It's rare to encounter such outstanding support, and I wanted to express my sincere appreciation for the excellent service provided.

Kenvesta
Italy
4 days using the app
DSers replied November 30, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 6, 2024

Fantastic and quick user support!
Irene was incredible and very knowledgeable and helped me with my questions fast and provided ample information and great examples.

TCG Binder
Australia
About 7 hours using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 31, 2023

really helpful!

HiddenClean
Australia
6 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 1, 2024

I am Very Satisfied. Recommended DSers team very cooperative service so good.
Thanks

Comforts Shoes
United Arab Emirates
About 1 month using the app
DSers replied January 3, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 20, 2023

Todas as vezes que busquei o suporte, tive meu problema resolvido, com um atendimento rápido e atencioso, sempre focado na resolução do problema. Meu ultimo atendimento foi bastante satisfatório com a Wendy.

Lojas Stylus San
Brazil
About 1 year using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 24, 2023

Holly is very nice and helped me with my problems!

Handibuys
United States
13 days using the app
DSers replied January 3, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 29, 2023

Very helpful app. Special thanks to Sylvia, she was very patient with me and helped me to find the solution to my problem.

Future Finds
Mexico
11 days using the app
DSers replied November 30, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 24, 2023

Wenndy, the DSers representative, provided me with exceptional service. He was helpful, knowledgeable, patient, and courteous in addressing my questions and concerns about the platform. His ability to handle customers and his professionalism made my experience very positive. I look forward to continuing to use DSers with the confidence of high-quality support. Congratulations to Wenndy and the DSers team!

ORNE — decor studio
Brazil
Over 1 year using the app
DSers replied October 25, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 4, 2023

I got help from Raphael, he's customer support was very fast and very detailed i'm really happy with it, the best customer support these guys at DSers have. Thanks my friend!

Elite Edge
Netherlands
3 months using the app
DSers replied November 5, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team