Reviews (31,771)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

February 14, 2025

DSers is an absolute game-changer for my business! It integrates perfectly with Shopify and makes order management super easy. I also love how efficient the product importing process is – it saves me so much time.
I want to give a special shoutout to Raphael, who has been incredibly helpful with a Chrome extension issue I was facing. His quick and knowledgeable support made all the difference. ...

Neon-Labs
Austria
7 months using the app
DSers replied February 20, 2025

Hi there,

Thank you so much for your amazing review! We're thrilled to hear that DSers has been a game-changer for your business and that Raphael was able to provide the ...

December 23, 2024

Rita was very helpful, and she put my mind at ease. She is a keeper. Thank you

forallmylove39
United States
Over 2 years using the app
DSers replied December 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

February 26, 2025

customer service is 10/10. very helpful and helped me what i asked for.

ParkFix™
United States
6 months using the app
DSers replied February 27, 2025

Hello!

Thank you for taking the time to leave such a wonderful review! We’re so glad to hear that you had a positive experience with our customer service team. We always ...

January 5, 2025

Fiona was very helpful in solving a problem I was having. The issue was resolved in minutes and her communication was excellent. She even gave me information about the issues so I wouldn't have the same problem again.

Shop Kimba
Australia
Over 1 year using the app
DSers replied January 13, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

February 6, 2025

Great app and awesome customer service! I love you Tiffany! ;)

NaLaHa - Incredible Light
United Kingdom
7 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your wonderful feedback! We’re so happy to hear that you love the app and had an awesome experience with our customer service—Tiffany will be thrilled ...

January 21, 2025

Rin me atendió estupendamente, resolvió mi problema y todas mis dudas, quedé muy satisfecho con el soporte gracias!!

Custom Life
Spain
10 months using the app
DSers replied January 23, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

February 24, 2025

Zico helped me greatly with my query and helped resolve the issue promptly. The product is overall very good and easy to use. Thank you!

TOOLFLX
United Kingdom
6 months using the app
DSers replied February 27, 2025

Hello,

Thank you so much for your feedback! We're thrilled to hear that Zico was able to assist you and resolve your issue quickly. We strive to make the product as user- ...

February 14, 2025

I had an amazing experience with Lena's support! She was incredibly patient, responsive, and went above and beyond to help me resolve my issue. Even when things seemed complicated, she stayed positive and made sure everything was clear. It's rare to find such dedicated and friendly customer service these days. Thank you, Lena, for your outstanding help!

Sophie Melbourne
Spain
6 months using the app
DSers replied February 20, 2025

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that Lena was able to provide you with such outstanding support. Her dedication and positive attitude ...

January 19, 2025

Excelente atendimento.

Gadot Inspire
Brazil
10 months using the app
DSers replied January 23, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. ...

December 25, 2024

Really surprised with Chrissy job! Extremely quick and kind. Couldn't be a better costumer service! Thank you.

Hombleo
United Kingdom
About 2 years using the app
DSers replied December 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...