DSers‑AliExpress Dropshipping , 24,355 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
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I've been using DSers for quite a while and it's been very efficient in order fulfillment. When I ran into an issue with Aliexpress' strange error, I've contacted their support via chat and Aimee was very fast and helpful to resolve the issue. Many thanks!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I recently encountered an issue on the DSers platform and reached out to their technical support team for assistance. Sandy promptly assisted me and provided exceptional service. Not only was Sandy incredibly knowledgeable and efficient in resolving my problem, but she was also extremely friendly and patient throughout the process. Her professionalism and willingness to go above and beyond to help me were truly commendable. I would rate the technical support provided by Sandy at DSers as 5 stars without hesitation. Thank you, Sandy, for your outstanding assistance!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I needed help with processing an order and Bianca immediately recognize the problem and assisted me in fixing the situation. . She was so patients with me during the process. It was also a quick fix.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Anytime I had any issues they were always there to help solve them with me, it's such a great app for being completely free thank you very much to Via!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Holly got right on the question I had and found the exact solution I needed. Her patience and taking time to take screen shots with explanations was the best. She had the exact solution I was looking for to solve my problem the whole thing took just over an hour but was well worth the time.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
They have great service. When I had a problem, none of them hesitated to help me. They solved the problem through a screenshot. Thank you very much Sylvia
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had hard time to log in with the ID associated with my shopify store. But the help centre representative kindly walked me through with patience. Thanks!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I got help by Rita from customer support, I was very satisfied with the service and the patience and help in solving the problem I had. I highly recommend the app and service that you don't come across every day.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
First of all, the response time was super fast! The issue was solved immediately by Wendy, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I thought I had an issue with a payment. Aimee was very quick to look into the issue, and she was incredibly kind. I love the 24/7 live chat that is available to help me serve my customers quickly and efficiently. Thanks, Aimee!
Once again, I find myself needing helping with a technical issue. Ralla graciously manually fixed the issue, and I was back to business in a matter of minutes. Love the Customer Service provided!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team