DSers‑AliExpress Dropshipping , 24,286 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
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I had a problem with shipping, Raphael did his best to help me solve it. Everything went quickly and smoothly and I now know the solution and will not have such a problem in the future. THANK YOU RAPHAEL!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Amazing service, makes importing items super easy instead of creating products manually from Aliexpress. But the best part of it all, is their 24/7 live chat service. Not matter the issue, they are always there to help and solve any issue. Rita, recently helped me work an issue and solved it in less than 10 minutes. Super fast and great support!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I love dsers Rita Helped me with an issue that i had cause i use it on too many stores
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Selena was very helpful to me. I did not know how to unlink my shopify store and how to downgrade my Dsers. She patiently helped me through the entire process. Her customer service was amazing.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Alice from DSr's walked me through the whole process of shipping orders and was incredibly helpful! I had no idea how to do it and was honestly kind of intimidated by the process, but she was kind and patient and extremely helpful. 10/10 service. Thank you Alice!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sally the rep I chatted with was awesome! All of my questions were answered, the help was top notch. This is the 1st time, I feel like I was heard by customer service, you don't get such good quality these days. Sally did not rush me, was patient enough to offer solution and guide. The instructions were clear.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I have used DSers for a while yet and it is amazing! Most notably, the staff who are available to help you with any troubles you have whether big or small! Today I was helped by somebody named Wendy who was extremely polite and efficient, my problem was solved in just a few minutes and now I'm back to work!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Good app. I've had good interactions with the reps when needing help with information and how to navigate their app. Isak helped me today, and he was great. Not only did he answer my questions, but he also ensured I had screenshots to navigate into the right areas to fix my issues. Thank you!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very good service from Chrissy we tried lots of things but were unable to solve issue and had to deal directly with Ali and not Dsers but not agent's fault thank you Chrissy
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
He was quick to reply and explained things I didn't understand, including pictures!
thank you!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team