Reviews (31,741)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

December 17, 2024

I had an issue with my shopify store showing my products as "sold out" and the support team took great care of me! they already knew exactly what was going on and how to fix it, they were very kind and walked me through step by step to solve the problem. amazing service

The Magic Pillowcase
United States
2 months using the app
DSers replied December 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

February 6, 2025

Selena was very helpful and patient with me and has help me with my inquires. I love that they provided a real time support which is amazing. Cheers!

Attere
United States
5 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your kind words! We’re so happy to hear that Selena was helpful and patient in assisting you with your inquiries. We’re proud to provide real-time ...

November 27, 2024

DSers is good, I enjoy their service but some things were confusing at first.

Thankfully they have AMAZING support right via messenger, a special big thank you to Olivia who not only quickly and effectively helped me resolve my issue but also made me feel understood and prioritized.

She helped me feel way more confident using their service knowing help is just a message away <3

WanderChics
Malta
5 months using the app
DSers replied November 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

February 25, 2025

Very nice platform, I was having some issues to generate a report of orders and they helped me a lot.

LunaSkin
Ireland
3 months using the app
DSers replied February 27, 2025

Hello,

Thank you for sharing your experience! We're thrilled to hear that our support team was able to assist you with generating the order report and make the process easier ...

January 8, 2025

I had the pleasure of working with Aurora, and I couldn't be more impressed. She was incredibly fast, efficient, and very knowledgeable. She helped me out with exactly what I needed, and her professionalism made the whole experience seamless. Highly recommend her for anyone looking for quick and excellent support!

Royal Kiss
Australia
3 months using the app
DSers replied January 13, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

February 11, 2025

I had an issue that left me feeling quite confused, but thanks to Chloe from the DSers support team, everything was resolved smoothly! She responded quickly and provided clear, step-by-step guidance, making the entire process much easier. Her professionalism and efficiency truly made a difference. I really appreciate her patience and support! Thank you, Chloe!

Super Slushie
United States
28 days using the app
DSers replied February 13, 2025

Hi there,

Thank you for your kind words! We’re so glad to hear that Chloe was able to assist you quickly and clearly, making the process smooth and easy for you. Her ...

January 9, 2025

DSers is amazing! Their response time is super fast, and they’re always ready to help. The platform is user-friendly and makes managing products and orders so simple. Highly recommend!

Glowbia
United States
2 months using the app
DSers replied January 13, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. ...

December 5, 2024

Struggled to get set up and got confused on the buyer set up but sent a few messages back and forth with Raphael who was very patient, helped with each stage and made sure I was happy with next steps before we ended the convo. Thank you!

Scrapbook & Journal
United Kingdom
8 months using the app
DSers replied December 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

January 27, 2025

Myra was very helpful and good at explaining the steps to follow in order to fix my problem.

i wish there were more Myras in every support team !

Gift Gadgets
United Kingdom
3 months using the app
DSers replied January 30, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your ...

December 25, 2024

"DSDers has been an excellent service for managing my orders. I really appreciate how easy it is to use and the level of automation it provides. The platform is user-friendly and allows me to efficiently manage and track all of my orders with ease

thank you !
Rfimp

LIYAH MARKET
United States
2 months using the app
DSers replied December 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...