Reviews (31,771)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

January 1, 2025

I wanted to take a moment to share my appreciation for Sandy, the customer service agent who helped me with placing an order to AliExpress via DSers. Sandy was incredibly patient, attentive, and knowledgeable throughout the entire process. She made sure all my questions were answered and guided me step-by-step to complete my orders smoothly. Her professionalism and friendly demeanor truly made a ...

Kana Marketplace
Canada
About 1 year using the app
DSers replied January 3, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

February 11, 2025

As an e-commerce entrepreneur, I've tried several platforms for managing my dropshipping business, but DSers has truly stood out. This tool has streamlined my entire workflow, making it easier to process orders, find suppliers, and scale my store effortlessly.

What I love most about DSers is its user-friendly interface. From importing products to placing bulk orders, everything is intuitive and ...

Quiet Pepe
Australia
5 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your amazing and detailed feedback! We’re thrilled to hear that DSers has helped streamline your dropshipping business and make managing your store ...

January 8, 2025

My experience with Zico was very easy, he handled my question within.inutes of my email, also a second email. Highly recommend his service.This was a very nice surprise of customer service. Thank you Zico.

LMS Bargains
United States
11 months using the app
DSers replied January 13, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

March 2, 2025

Neva one of the best customer service I ever had !

Zephix
Germany
4 months using the app
DSers replied March 5, 2025

Hello!

Thank you for sharing your wonderful experience with Neva! We're so glad to hear that you had such a positive interaction. Our customer service team works hard to ...

February 27, 2025

Holly was great! Solved all my issues very quickly and was very helpful

Wag Nest
United Kingdom
5 months using the app
DSers replied March 5, 2025

Hi!

Thank you so much for leaving a review! We're so glad to hear that Holly was able to help you quickly and efficiently. Our customer service team is always here to support ...

February 6, 2025

Tess a travaillé pour moi à reparamétriser ma boutique de la devise Euro au dollars Canadien.
Tout s'est super bien déroulé étape par étape!!
SUPER SERVICE VRAIMENT
Très heureuse d'utiliser les services de DSERS !!! Merci et bonne journée !

Passion d'Edgar
Canada
6 months using the app
DSers replied February 13, 2025

Bonjour,

Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que Tess a pu vous aider à reparamétrer votre boutique avec succès. Nous nous efforçons toujours d’ ...

December 17, 2024

Atendimento nota 1.000 Mil

SL Silvia Decorações
Brazil
Over 2 years using the app
DSers replied December 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

January 17, 2025

The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast.

Enigma Allure
United States
9 months using the app
DSers replied January 20, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

February 28, 2025

Very excellent service and quick response to solve problems

Chic Touch1
Jordan
4 months using the app
DSers replied March 5, 2025

Hello!

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our service. Our team works hard to provide quick and efficient ...

January 5, 2025

DSers is an amazing app, I have been using it for about a year now and it's excellent. The customer service is brilliant and very helpful. They have fast response times and are very understanding.

Tranquil Living
United Kingdom
About 1 year using the app
DSers replied January 13, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...