Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

February 2, 2024

Im here to thank Lucy for her patience and understanding with all my issues. She smoothly resolved my issues without a problem. She took me step by step though the solution and made my life a whole lot easier. I can't say enough how grateful I am for her help! Anyone would be lucky to have her in their corner every step of the way!

Amour Gala
United States
3 months using the app
DSers replied February 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 25, 2024

Olivia had been really helpful in solving my issues! Plus she's friendly which definitely made this experience wayyy better!

Chicscape
Malaysia
8 months using the app
DSers replied February 26, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 26, 2024

Amanda with the Support Team was absolutely AMAZING! She was so patient and thorough with her explanations. I really appreciate how she went the extra mile by not only telling me, rephrasing it twice, and then providing detailed infographics and images. I have been stuck for months on something so simple.... Amanda saved the day for me!

Snow Chic Boutique
United States
About 2 months using the app
DSers replied March 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 27, 2024

excellent service helped me in everything I hope to always have such quality service

THEPUCHYFASHIONSTORE
United States
7 months using the app
DSers replied March 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 1, 2024

Rin really helped me. He took his time and really im very very satisfied with the service. He was really there and didnt even waste time in responding to me. Thank you very much and i will always recommend "Dsers"

ILLUMINATING JEWELS
United States
3 months using the app
DSers replied April 2, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 18, 2024

I am delighted to share my positive experience with Aimee and DSers. Aimee provided exceptional service throughout, demonstrating a deep understanding of DSers and a genuine commitment to customer satisfaction.

From the moment I reached out for assistance, Aimee was attentive, responsive, and incredibly helpful. She guided me through the platform with ease, offering valuable insights and tips along the way to ensure I made the most of DSers' features.

Aimee's professionalism and expertise were truly impressive, making my experience with DSers seamless and enjoyable. I am grateful for her support and highly recommend Aimee to anyone seeking assistance with DSers.

Thank you, Aimee, for your outstanding service—I couldn't be more satisfied with the assistance you provided!

Eco Luxe Décor
India
2 months using the app
DSers replied March 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 4, 2024

I'm writing this review to say thank you to your staff Lucia who has helped me relentlessly and made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Lucia took time to find a solution for the problem. She took me through the process step by step and shown me how to map my orders.

Buddhatrends
Canada
Over 1 year using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 14, 2024

I loved your service, an excellent attendant, attentive, helpful and very competent.
keep it up, you are congratulated

loja modara
Brazil
About 1 year using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 5, 2024

I had a big issue that would have affected my store big time, I therefore sent a email to Dsers then in a matter of 4 mins I got a reply back by asupport agent "AURORA" I would give her 5 star review if we were allowed to review support agent because she honestly helped me 100/100. Thank you Dsers but mainly thank you "AURORA". I would recommend you guys to email Dsers support team if any issue comes up and if your lucky u might get helped by the 10/10 support agent "AURORA".

LoveKnots
Namibia
About 2 months using the app
DSers replied February 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 6, 2024

I'm thrilled with the efficiency and support provided by DSers. Their Shopify app has simplified my order fulfillment process, saving me time and hassle. The team Especial Lennon behind the app is responsive and goes the extra mile to assist. Highly recommended for any Shopify store owner

OWDAX
United Kingdom
2 months using the app
DSers replied April 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team