Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

Edited March 20, 2024

Lucy is a living proof of a human with demi-divine patiente; her screenshots lead me through the example I asked her to make together regarding mapping and SKU changing so I could finally undestand those two concepts. I definitely love DSers customer service for people like her, who are efficient, patient and kind; truly a great service experience.

Kiraras Store
Mexico
3 months using the app
DSers replied March 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 14, 2024

had so many questions and got stuck i was lost but a adviser called Aimee was so helpful and guided me through EVERYTHING and held my hand and taught me so much i feel like a dDSers expert now i know so much more THANKYOU AIMEE someone needs to give her a pay rise she was amazing!!! really good support im so glad i met her today !!! :D:D

Love Pets Home
United Kingdom
3 months using the app
DSers replied March 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 7, 2024

Alice has been quite helpful to solve my issue. She went extra miles to guide me at every step of the resolution of the issue. I wish her a very good future.

Adistore
United Kingdom
3 months using the app
DSers replied April 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 15, 2024

Amazing service, makes importing items super easy instead of creating products manually from Aliexpress. But the best part of it all, is their 24/7 live chat service. Not matter the issue, they are always there to help and solve any issue. Rita, recently helped me work an issue and solved it in less than 10 minutes. Super fast and great support!

TickleTrunkShop
United States
About 1 month using the app
DSers replied February 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 11, 2024

Irene was great and patient with my "noob" questions. I know I'll be using this service again. Would recommend.

TonysWallets
United States
Over 1 year using the app
DSers replied March 12, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 4, 2024

I had some reassuring automation issues with DSers‑AliExpress and Raphael was able to solve it in less than 5 min. Great support. Highly recommended.

Kundalini Dreams
United States
Over 1 year using the app
DSers replied March 5, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Very good support. Fast and effective response which helped me. Also kind service from Villanelle. I am satisfied

Secansa
Denmark
7 months using the app
DSers replied March 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 19, 2024

i found an perfect customer service person name cynthia she was extremely kind,fast replying,smart answers on my question,showed me experience by sendind me fotos with explanation and arrows ,people like them they deserve super visor spot thats all i have to say

The Techno
Germany
About 2 months using the app
DSers replied February 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 23, 2024

I had some trouble removing expired stores so i can relink my new ones and could not find a solution myself. Neva from the Dsers support team was quick to assist me and provide me a simple to follow solution! <3

Vorina
Canada
28 days using the app
DSers replied March 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 11, 2024

We are really happy with DSer services. Best platform to work with.
Highly recommended.

Footware
United States
8 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team