DSers‑AliExpress Dropshipping , 24,346 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
Refine
-
By rating
Sandy was the individual that helped me today. She saved me a lot of time trying to figure out why my mapping another supplier wasn't working. She prompted with step by step screenshots that made it easy for me to follow those steps. At the end the task I had trouble with was solved thanks to Sandy!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great Experience and Good Communication & Service by Lennon from DSers.
Lennon not only understood the problem very easily but also provided immediat Solutions. Lennon also provided alternative solutions and explained about what could I do more from Advanced Plan.
Thanks a lot Lennon for helping me out today. Have a nice Day !
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Got provided an excellent service by Chrissy. This app and customer support are really good and helpful and everyone should try using it!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I contacted Dsers support with a problem, and the experience and response was so amazing, thank you Vivian you help me a lot
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I'm very happy with Selena from DSers customer service, was quick to assist me and provide me a solution!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Much appreciated the help that Via showed. Was confused about in certain things but lucky Via came along and broke everything down for me. Now I know who to reach out to when I need help or confuse about something.
Thanks Via
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
hi i would thanks sally for her to have patience with me and to help me thru my order she was very understanding and explain step by step what i should do she deserves the max recognise on her job
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Amazing support, i tried different apps on shopify, trying to setup items to dropshi was such a pain and i ended up giving up, but with Dsers any problem i had was resolved very quickly by the help of "Vivian", could setup products in no time with little to no problems compared to other apps, if you are a begginer to dropshipping dont waste your time with other apps, when you have an amazing support team on Dsers
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
First I want to thank Dsers for going above and beyond to have live support 24/7. I was not able to figure out the issue with my store and I reached out and agent Olivia saved the day, the agent made sure I had the support I needed so patient, polite and worked with me for hours Oliva you are the best. Thank you so much
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
"Villanelle" she's just the BEST SUPPORT i had on my entire life. Dsers make's my life easy, but with this kind of professional, you guys will be for sure the top 1 on this market. Thank you, Villanelle.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team