Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 7, 2024

Cynthia was VERY helpful and patient with me. I couldn't figure out how to adjust the shipping and she was able to help me using sceenshots. Shout out to that girl get her a raise ASAP.

The Hood Doctor
United States
1 day using the app
DSers replied April 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 23, 2024

You can get support immediately. They are eager to solve the problem and offer you options. I thank my representative Blanca.

PatiGift™
United Kingdom
About 2 months using the app
DSers replied January 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 15, 2024

I had the best technical support service of my life, polite, very patient and very friendly, I really recommend it, thank you very much Olivia

Petshop.Agency
United States
2 days using the app
DSers replied March 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 17, 2024

Eden helped me really well with my order fullflllment. evenfound a cheaper supplier forme.Reall good customer service

Ideale Watches
Netherlands
4 months using the app
DSers replied January 18, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 22, 2024

Villanelle is unparalleled in her expertise and thoroughness. If you require immediate assistance, don't hesitate to contact Dsers; they boast top-tier customer service agents ready to assist you promptly.

Excellence is the standard!

Assorted Finds
United States
About 2 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 27, 2024

Easy app to use and the customer service is amazing. Tiffany from customer service was SO helpful. I tried all the other apps such as AutoDS, Zendrop etc and DSers was by far the best!

Chibi Clean
Australia
About 24 hours using the app
DSers replied February 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 4, 2024

This is a fabulous app, it works so smoothly with my shopify and I can easily move products from assets to my shop ready for selling. Blanca was also extremely helpful and patient getting me set up and a little troubleshooting. Thanks Blanca! Highly recommended for any Ecom brand

AS Fusion
United Kingdom
21 days using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 29, 2023

I was Hesitant to ask for help via email but im so glad i asked for help. I had the greatest support representative named LENA that knew everything that i had to do to fix my problem. She honestly can be called the support Expert the way she executed my problem i had with fulfilments. Thank You again LENA you made my day run smoother.

Quite comfy
United States
About 2 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 25, 2024

AtendimentoExcellent service, very satisfied. My problem was resolved in a few minutes.

MotteShop
Belgium
4 months using the app
DSers replied January 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 8, 2024

Vivian, great customer service, fast and precise, help me with my problem right of way. Thanks so much Vivian for the great service

Golden Sparkles
United States
3 months using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team