Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 2, 2024

Chrissy! done a great job, very professional and quick response. resolved my doubts and issues at a good pace. my first experience and a good one. Thanks Chrissy!

My Store
United States
16 days using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 14, 2024

Got my refund. Thank You.

Army Jewels
United Kingdom
About 1 month using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 13, 2024

nice customer service, got help quickly. the app is great

nibaluma
Germany
10 months using the app
DSers replied August 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Best fulfillment tool out there! Also, quick and very helpful customer support. Would recommend to anyone.

TechTail
Netherlands
9 days using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 23, 2024

Fui atendido pela Aimee, a qual conseguiu resolver meus problemas, os quais eu já não via mais solução, mas o suporte da Dsers, me ajudou e muito. so tenho motivos para agradecer a todos.

Oferta Guarulhos
Brazil
4 months using the app
DSers replied August 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 2, 2024

I wanted to take a moment to express my sincere gratitude to Krystal for her exceptional assistance with my order issue in DSERS. She was not only incredibly polite but also highly efficient in resolving my problem. Her professionalism and dedication to customer service made a potentially stressful situation much easier to manage. Thank you, Krystal, for your outstanding support!

CandyPet
France
About 2 months using the app
DSers replied September 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 24, 2024

Worked with Villanelle today! Great experience!
Dived deep into my problem and provided me steps to solve it.
Very fast and quality service!

PupPuzzle™
Latvia
10 days using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Lydia has helped me quickly with a problem that I couldn't solve within 2 hours. Thank you very much Lydia! I'm prone to ask again for help.

Kolibri Kinder
Germany
8 days using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 17, 2024

What for a great service, many thanks for Sans ❤️

My Store
Egypt
29 days using the app
DSers replied September 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 21, 2024

otimo atendimento muito rapido e pratico

ofertas puma
Brazil
5 months using the app
DSers replied August 22, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team