Reviews (29,836)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

July 15, 2024

had an issue and Chloe helped me resolve in a matter of minutes. , very helpful and informative appreciate the great customer service

StopnnBuy
United States
3 months using the app
DSers replied July 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Clary provided outstanding customer service!

Gymnastore
Finland
About 1 month using the app
DSers replied October 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 11, 2024

good app and fast support

skyled
Switzerland
Almost 2 years using the app
DSers replied August 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2024

I am very satisfied with their professionalism, I had a problem and they helped me immediately, so what can I say and thank you for the help given to me.

Frosti
Italy
About 24 hours using the app
DSers replied September 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 24, 2024

love the customer service that Villanelle provided, theyre at the top of everything, thank you!

Mensif
United States
3 months using the app
DSers replied July 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 13, 2024

Villanelle is knowledgeable, patient, helpful, and kind! Thank you, Villanelle!

My Store
United States
About 1 month using the app
DSers replied September 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 28, 2024

Great Customer Service from DSers. The customer service associate Selana was very Helpful and solved my issue.

vinpolos
Canada
4 months using the app
DSers replied July 30, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Estava muito desmotivado porque ninguem ficaria satisfeito de não ter uma prestação de serviço e ser cobrado, mas fui muito bem atendido pela coraboradora que prestou um excelete atendimento e fez por merecer CICO ESTRELAS.

Mister Zé - FESTIVAL DE DESCONTOS
Brazil
3 months using the app
DSers replied October 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2024

I couldnt see my orders and it was driving me crazy. Colleen is the best and instantly helped me fix my issue. Highly recommend.

H20Hide
United States
About 1 month using the app
DSers replied July 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 16, 2024

This was the first time I used it and I could not get it right.
But thanks to Chrissy's support, I was able to solve the problem successfully!
I will be able to use DSers with confidence in the future!

maru-shop
Japan
18 days using the app
DSers replied July 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team