Reviews (29,836)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

August 20, 2024

The concerns I had were resolved quickly by the support team. Very professional.

smoothrest
France
14 days using the app
DSers replied August 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 7, 2024

Customer service is very good. I was helped by Sandy and my issue was resolved within minutes! 10/10 would recommend

The Toys For You
Netherlands
5 months using the app
DSers replied July 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2024

Dsers est une application génial qui nous traitement automatiquement nos commande je le recommande merci Dsers

Wanter - Boutique
France
5 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 8, 2024

In summary, I can say that (Rita)has been an invaluable resource for me. Her help has been outstanding, and I am immensely grateful for everything she has done. If you are looking for someone who can truly make a positive difference, Rita is the one you need. Highly recommended!

Ladylovesecrets
Sweden
2 months using the app
DSers replied July 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 20, 2024

Thank you Rfimp for supporting on my issue,
I am understanding the processing of Shopify.
Appreciated on your supporting

My Store
Canada
27 days using the app
DSers replied August 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Selena helped me a lot. Thank you very much ..

Meowly
Australia
11 days using the app
DSers replied October 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2024

I had good service with assistant Zico. he explained everything to me step by step

Zeith
Portugal
6 days using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 14, 2024

Lydia was great answering all of my questions, BIG THANKS!

Napolatina
Germany
About 1 month using the app
DSers replied August 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 21, 2024

Celia was very good with the way she helped me with my queries. She was calm and patient to sort all issues out for me.

Thanks Dsers
Thanks Celia

Jatman Digital Products
Australia
4 days using the app
DSers replied August 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 12, 2024

Actually incredible customer support. Chloe Did an amazing job in illustrating everything and guiding me through every step.

PlushyBud
Germany
8 days using the app
DSers replied August 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team