Reviews (29,833)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

October 20, 2024

I just got the best support from Luna from DSers.

Top service. Recommend this app

Vlasar
United States
3 days using the app
DSers replied October 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 21, 2024

Celia was very good with the way she helped me with my queries. She was calm and patient to sort all issues out for me.

Thanks Dsers
Thanks Celia

Jatman Digital Products
Australia
4 days using the app
DSers replied August 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 5, 2024

Vivian, was amazing customer support today, Thank you so much

Nyleblaze
Canada
18 days using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

Hello selena was amazing she helped answer my questions when I wasn't so sure about my dropshipping business. Thank you Selena and thank you dsers for your kind service <3

Swanky Shop
United States
About 12 hours using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 4, 2024

Estoy Realmente agradecida no tengo palabras , El Atendimiento la espera , la Paciencia que tiene Maravillosa me Ha dado una Gran Clase y he Aprendido mucho; le recomiendo mucho esta Aplicación y su maravilloso Personal ; Eternamente Agradecido.

FlipiShop
Spain
4 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 11, 2024

Great customer service, all enquiries were sorted promptly.
Thanks

Kiddyroo
United Kingdom
3 months using the app
DSers replied August 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 5, 2024

What truly impressed me was Blanca's willingness to go above and beyond to ensure that my issue was resolved to my satisfaction. She took the time to explain things in a clear and concise manner, and even offered additional solutions that I hadn't thought of.

Trend Rush
Philippines
About 23 hours using the app
DSers replied September 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 4, 2024

I have just started today, and I am already very delighted about the future. I've read the guide, and it explained a lot. I would like to mention that Vivian was very helpful on Messenger today with my questions about pricing. Her help made me believe in Dsers more than ever. Thanks for the wonderful teamwork in putting all these together. Heaven sent I believe.

Amazingrace
United States
About 3 hours using the app
DSers replied November 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 30, 2024

So far so good, asked one question and got a good feedback and fast response by Vivian so I am satisfied with the service I got.

AuziStyle
Estonia
2 months using the app
DSers replied August 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 14, 2024

Chloe was real help and very quick. Thanks again

Athena's Lights
United States
10 days using the app
DSers replied September 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team