Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 13, 2024

Chrissy was incredibly supportive and took the time to explain how to solve my problem. Thank you, Chrissy!

Warmyz.com
United Kingdom
25 days using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 17, 2024

Myra is such a good helper. I had so many troubles and she solved them all! The best attendant ever!

Ponto Compras
Brazil
9 days using the app
DSers replied September 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 17, 2024

I had an outstanding experience with the customer service at DSers, thanks to Sans. I reached out with a few questions about order processing, and Sans was incredibly helpful and quick to respond. They went above and beyond to resolve my issue, I feel so much more confident now in dealing with the ordering side of DSers. It's rare to find such dedicated and attentive support, and I'm genuinely impressed. Sans made the entire process smooth and stress-free, really grateful for her help today. If you ever need assistance with DSers, I highly recommend reaching out to their team—you'll be in good hands! Thank you very much, Sans!

Vivamed
United Kingdom
About 3 hours using the app
DSers replied November 18, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Just when I thought dropshipping couldn't get any more complicated... my support advisor Esfania came in to save the day! She was super knowledgable and was able to answer all my questions. Providing step by step instructions complete with screenshots Esfania was able to help me understand not just my issues but the over all process involved. Couldn't have asked for a better support advisor! Thank you!

Sigma Gifts
United States
About 2 hours using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Service client surper réactif et très professionnel. Super experience client!

Mon Tapis d'Eveil
France
About 2 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2024

I was able to clarify my account email by the help of my assistance. He also help me review the app with more clarity.

My Store
United States
About 24 hours using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

chrissy is a great help. i was facing many problems on DSERS and she solved them for me in no time!

Sentials
United Kingdom
8 days using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 8, 2024

It was amazing thanks uu for ur help Zinaa <3

Anime Keyz
Spain
21 days using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 21, 2024

Great response time from Zico, helped me solve all the issues.

Salvagio
Lithuania
11 days using the app
DSers replied October 22, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 14, 2024

The service is very good and the customer service is great. thanks

trend trinkets
Egypt
About 2 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team