Reviews (29,841)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

August 27, 2024

problem was solved, great experience with DSERS agent

Orchid Vale
United States
About 1 month using the app
DSers replied August 29, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 18, 2024

Fui muito bem atendida pela Maria

Venda Diversa
Brazil
About 1 year using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 23, 2024

great customer support ! Thanks to Vivian for helping me trough with the initial process

Love YourSelf, By Belle
Malta
About 1 month using the app
DSers replied August 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2024

Great Product Support from Sandy!

SnugCinema
United Kingdom
About 2 months using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 26, 2024

Apoio através do Messenger fantástico. rápido e objetivo. muito bom!!

innova-mochila
Portugal
3 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 14, 2024

Celia was so amazing, helped me fix my issue instantly and made infographics to walk me through step by step in mapping a product. Fulfilled my first ever order with her, 10000/10 stars!!

The Shell Shelf
United States
24 days using the app
DSers replied July 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 4, 2024

Today, the Dsers buttons were not displayed on my AliExpress and Temu, and my attempts to fix it myself were unsuccessful. I contacted support and Krystal responded. My problem was resolved in 1 minute, thanks to the quick response of the service and the efforts of Krystal. Thanks a lot. I love Dsers

OK•PhotoFineArt
Canada
5 months using the app
DSers replied July 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 19, 2024

Sandy is the sweetest , shes so professional and is super helpful ! thank you dsers!!!!! would tottally recomendddddd !!!!!!!!

Ink Pulse
Saudi Arabia
About 1 month using the app
DSers replied August 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2024

Villanelle helped me a lot and quickly, I thank her very much

Tinokis - תינוקיס
Israel
4 days using the app
DSers replied October 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 31, 2024

Spoke with Luna, who was very helpful in helping me in a timely and professional manner to address some urgent shipping issues that
I was having.

Top Brand Advertiser LLC
United States
28 days using the app
DSers replied August 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team