Reviews (30,008)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

August 10, 2024

Support team it's great!, fast, accurate and on point.

Retro Games 2GO
United States
3 months using the app
DSers replied August 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 14, 2024

I think DSers is the best option for dropshippers, it is easy to use, it guarantees success, and even if you need any help, DSers hs the nicest staff support there is. Highly recommend.

Winter Story
Slovenia
3 days using the app
DSers replied August 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 15, 2024

Gracias al soporte de D-Sers siempre te responde al Email para cualquier duda y gracias a Cherry por la asistencia que me dió, muy amable y resolvió todas mis dudas

SportyGlow
Dominican Republic
27 days using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 24, 2024

excellent customer service, helped me very quickly with a problem regarding my paying currency, Vivian was a big help!

Home Innovative Hub
Australia
11 days using the app
DSers replied July 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 1, 2024

The support was fast and easy. Very professional and convenient. My assistant was excellent it was Wendy!

Harmony Haven
United States
About 22 hours using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2024

Olá, quero aqui parabenizar a toda equipe da Dsres que me atenderam muito bem, embora não tenha alcançado meu objetivo, fui surpreendido pelo bom atendimento que me ajudou a minimizar o caso da minha primeira compra Aliexpress. Isso se deve a todos que direta ou indiretamente colaboraram com o treinamento da equipe e principalmente o da Wendy a quem agradeço pelo Excelente a atendimento! Bom mês a todos!

Tota Lar & Cia
Brazil
About 2 months using the app
DSers replied October 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 19, 2024

Sandy is the sweetest , shes so professional and is super helpful ! thank you dsers!!!!! would tottally recomendddddd !!!!!!!!

Ink Pulse
Saudi Arabia
About 1 month using the app
DSers replied August 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2024

great customer service, Rfimp was quick to answer my question and check my order issues. Very pleased with the service

Megan Boutique
United Kingdom
2 days using the app
DSers replied October 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 30, 2024

She was honestly amazing—kind, polite, and knew exactly what to do. Her quick response and assistance were invaluable during my stressful situation.

TrendGemsMarket
Australia
15 days using the app
DSers replied August 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 9, 2024

Absolutely fantastic service from DSers! Their live chat support has been incredibly helpful, providing prompt and detailed responses to all my questions. The representatives are knowledgeable, friendly, and go the extra mile to ensure that any issues are resolved quickly

Parker Haven
Australia
9 months using the app
DSers replied July 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team