Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

February 24, 2024

thank you for the help you helped me with incredible speed

Fit Prestance
Canada
About 2 months using the app
DSers replied February 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 28, 2024

Easy to assemble
Easy to control
Any questions or difficulties, they have best customer service

Gearuply.com
Saudi Arabia
3 months using the app
DSers replied January 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 8, 2024

Awsome service from Alice. fixed my problem with pictures and clear instructions

GlobalUnbox
Netherlands
3 days using the app
DSers replied March 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 26, 2024

Went to Chat support and got Cynthia. Excellent work. She helped me map out my product with weird variants swiftly and accurately. I felt bad because I didn't know what I was doing but she was very patient and sweet. Thank you Cynthia. <3 10/10

SHVK
United States
7 days using the app
DSers replied January 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 26, 2024

I needed help, I turned to Aurora, she helped me very quickly

Elegant Secrets Boutique
Italy
9 days using the app
DSers replied March 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 24, 2024

Lily's personalized service created a warm and transparent experience, resulting in a five-star rating. I highly recommend dser for the quality of their service and Lily's exemplary customer service. I will certainly return and recommend it to others!

Syllar
Brazil
About 1 month using the app
DSers replied January 25, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 12, 2024

Muy buena disposición me ayudo en todo lo que son como realizar el pago ya que había vinculado otra cuenta en la aplicación. Muchísimas gracias

LATIENDITADEROUS
Chile
About 1 year using the app
DSers replied March 13, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 30, 2024

Vivian is an excellent customer service rep. She gave me great support, answered all my questions, and was swift. I will give her a 10 stars :)

Esty JewelHaven
Canada
About 1 month using the app
DSers replied February 1, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 25, 2024

very nice customer service, quick answers and easy solutions

Luminapets
Poland
9 days using the app
DSers replied April 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 2, 2024

Great customer service!

Too Beautiful You
United States
Almost 2 years using the app
DSers replied March 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team