Reviews (29,999)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

Edited October 18, 2024

thx Selena and Zoe for very fast help

DeadpoolShop
United Kingdom
2 months using the app
DSers replied October 15, 2024


Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 20, 2024

le service est top, facile d'avoir un conseiller en chat si on a un soucis, et très efficaces

Iconique
France
About 1 month using the app
DSers replied October 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 5, 2024

Great Service, very professional and secure, thanks Sandy.

Gadgetfully
United Kingdom
22 days using the app
DSers replied September 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2024

Celia was very helpfull, her support helped me out :)

Snorkel Azores
Portugal
22 days using the app
DSers replied September 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 5, 2024

Quero agradecer a Sans pelo excelente atendimento que tive, todas as dúvidas foram muito bem explicadas. Muito atenciosa e paciente comigo, me ajudou demais. Obrigado Sans

Always Shopstore
Portugal
13 days using the app
DSers replied November 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 17, 2024

Exceptional Support from Bianca on DSers!"

I had the pleasure of receiving support from Bianca, and I couldn't be more impressed. She explained everything clearly and made it incredibly easy to understand, even for someone who isn't tech-savvy. Her guidance was straightforward and to the point, ensuring I knew exactly what to do. It's rare to find such a helpful, patient, and professional support representative. Thanks to Bianca, I was able to resolve my issue quickly and confidently. Highly recommended!

*EMPOWERYOURCHOICES*
United States
About 1 hour using the app
DSers replied October 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 9, 2024

5 stars for Maria. Very fast response to my issue.

StickersVault
United Kingdom
3 months using the app
DSers replied August 11, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2024

I received outstanding assistance from Sans at DSers; no question was too much to ask. In addition to answering all my questions, he also proactively suggested future settings to help streamline my workflow. Truly excellent service!

Storemore
Belgium
About 21 hours using the app
DSers replied November 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 25, 2024

I dealt with Sandy and she was absolutely brilliant, and had so much patience considering i was having a lot of computer problems. If the rest of the team have 50% of her customer service ability, they will also be amazing!!! no question do i recommend them....

Bubbachubs
United Kingdom
10 days using the app
DSers replied July 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 26, 2024

really quick response times, and they helped with my enquires, and reassured me with how the process works. thanks to Jesse from DSers

SECTIOND
United Kingdom
16 days using the app
DSers replied July 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team