Reviews (29,987)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

November 4, 2024

I received outstanding assistance from Sans at DSers; no question was too much to ask. In addition to answering all my questions, he also proactively suggested future settings to help streamline my workflow. Truly excellent service!

Storemore
Belgium
About 21 hours using the app
DSers replied November 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 25, 2024

I dealt with Sandy and she was absolutely brilliant, and had so much patience considering i was having a lot of computer problems. If the rest of the team have 50% of her customer service ability, they will also be amazing!!! no question do i recommend them....

Bubbachubs
United Kingdom
10 days using the app
DSers replied July 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 26, 2024

really quick response times, and they helped with my enquires, and reassured me with how the process works. thanks to Jesse from DSers

SECTIOND
United Kingdom
16 days using the app
DSers replied July 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 8, 2024

Dsers is the best really, i needed some help with an issue i had and i got replied by Raphael within seconds, he solved my problem, was really helpful and nice!

Trendy Trail
Israel
About 2 months using the app
DSers replied July 9, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 16, 2024

Thank you Lydia for all of your help and advice with my store. You are very knowledgeable, polite and patient. It is great working with you.

Katya & Liza Secrets
United States
1 day using the app
DSers replied September 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Very nice and helpfull customer service

Hauntly
Poland
24 days using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 31, 2024

Zoe was super helpful. I was completely over my head and didn't know what I was doing she helped me, and I will definitely be back. Thank you, Zoe.

WilliamstonArt Studio & Shop
United States
About 7 hours using the app
DSers replied September 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 2, 2024

Thank you for Assisting me with care, and also thank you for replying to me from time to time, regarding my concern.

PocketStore
Philippines
About 2 months using the app
DSers replied August 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 10, 2024

Never have I had better a better customer support experience than with Dsers. They are fast, they are efficient, they are problem-solvers. I had the honor of speaking to Vivian, who was quick and efficient in resolving my issues. What a wonderful person Ive come across, and what a wonderful software is this. Thank you Dsers.

BrightLife
Costa Rica
About 2 months using the app
DSers replied July 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Lucy da equipe de suporte foi muito atenciosa e me ajudou a resolver meu problema com muita facilidade , muito satisfeito com o trabalho .

Family Star
Brazil
About 2 months using the app
DSers replied November 6, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team