Reviews (29,987)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

August 26, 2024

Até o momento, muito bem atendido, o pessoal do suporte ajuda muito e busca as resoluções. Nada a reclamar. Parabéns!

Varialle
Brazil
6 months using the app
DSers replied August 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 27, 2024

Muito feliz com a qualidade do atendimento, realmente impressionante.

Makes Magia
Brazil
About 2 months using the app
DSers replied October 8, 2024

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

October 16, 2024

Neva did a great job of working through my questions and providing screenshots to help me comprehend my questions and help me to learn new features I didn't know existed previously.

Very patient and upbeat during the interaction.
Thanks again Neva
Jim

UT KICK ASS
United States
About 3 hours using the app
DSers replied October 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 20, 2024

Celia was super helpful and very well prepared.
thanky you

My Time Shop
United Arab Emirates
5 days using the app
DSers replied October 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 14, 2024

Amazing service loved it

TeslaKoils
United States
About 2 months using the app
DSers replied August 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 3, 2024

I was having trouble if my two companies where connected and set up correctly. Chrissy was very patient with me and showed me a screen shot of everything I was worried about. All was good ! Such a relief

My Store
United States
1 day using the app
DSers replied August 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 18, 2024

Been using DSers for only a short time, but have got my first order and needed some help. Holly was amazing and helped me figure everything out and have things running extra smooth! Thank you so much Holly!!

meowmode
Canada
2 days using the app
DSers replied July 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 16, 2024

I’ve been using the DSers app for a while now and I’m very satisfied with its functionality. I would especially like to thank Zina, who has been incredibly helpful and patient. Zina is always ready to assist and provide support, no matter the time of day. Thanks to him, the process of managing products and orders has become much simpler and more efficient.

DSers is not just a tool, but also a team of people who truly care about their users. The app is intuitive, easy to use, and offers many useful features that make running a dropshipping store much easier. I highly recommend DSers to anyone looking for a reliable and versatile solution for managing their online business.

Doodle Ware
United Kingdom
About 2 hours using the app
DSers replied August 18, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 19, 2024

Tive uma dúvida sobre o aplicativo e precisei reconfigurar e ao utilizar a ajuda do atendente da Dsers, de nome Chrissy, fiquei muito satisfeita com a atenção e forma didática e clara de ajudar, fazendo o problema ser resolvido. Fiquei muito muito satisfeita com o atendimento, educação presteza da Chrissy. Gratidão!

Melhores Promoções
Brazil
4 months using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 9, 2024

Luna was very helpful and i got what i needed

KSAByKai
United States
About 1 month using the app
DSers replied August 11, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team