Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

May 1, 2024

Customer service is excellent. very fast and patient

Novelty Nexus
United Kingdom
9 days using the app
DSers replied May 5, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 20, 2024

Very complete service, customer service is very patient, explaining step by step all the doubts one may have, grateful to Dsers.

Infinity Shop
Chile
4 months using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 3, 2024

O Rafael foi ótimo! Me ajudou de forma rápida e eficaz! Me auxilio em inglês e prontamente mudou para português quando identificou que eu sou brasileiro. Muito bom!

SHOPPING CASA A
Brazil
7 days using the app
DSers replied May 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 12, 2024

Nice app and great customer support from Sally

Karrello
United Kingdom
3 months using the app
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 30, 2024

very helpful support team, thank you Olivia.

Brotopia Market
United States
16 days using the app
DSers replied May 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Very good service

Sun
Switzerland
3 months using the app
DSers replied April 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 24, 2024

Ils m'on aider le plus rapidement possible et avec le plus de détails possible ! merci beaucoup !

Spiroxy
Australia
About 1 month using the app
DSers replied February 26, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 11, 2024

Atención al cliente muy rápida y efectiva.

Very fast and effective customer service.

Oh My Cat
Spain
9 days using the app
DSers replied April 14, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Thanks Lucy to help solve the problem with missing collections!

shop'n four seasons
United States
About 1 year using the app
DSers replied January 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 24, 2024

Gostaria de parabenizar a atende Aimee, muito paciente e muito bem instruída para poder nos ajuda, sem falar de sua didática e velocidade em nos responder.
Deveria ter mais pessoas como a Aimee.

outbackstore
Brazil
About 1 month using the app
DSers replied April 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team