Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and AliExpress, enhancing efficiency in product sourcing and order fulfillment. Its automation features save time, allowing focus on business growth. The app is praised for advanced order tracking and exceptional customer support, boosting customer satisfaction and retention. The platform is user-friendly and offers a free unlimited plan for beginners. With 24/7 support available via Facebook Messenger, it's an indispensable tool for dropshipping.

January 31, 2024

Rin was very helpful and the replies were very fast and informative. Thank you very much for your help.

Cheap Fashion Trends
Australia
5 months using the app
DSers replied February 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Easy app to use and the customer service is amazing. Tiffany from customer service was SO helpful. I tried all the other apps such as AutoDS, Zendrop etc and DSers was by far the best!

Chibi Clean
Australia
About 24 hours using the app
DSers replied February 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 18, 2024

I faced a challenging issue that left me frustrated for hours. Reaching out to Dsers support, Vivian took charge of my ticket and impressively resolved my problem swiftly and efficiently. Her expertise, patience, and exceptional customer service skills turned a stressful situation into a positive experience. Vivian's ability to deliver quick and effective solutions is truly commendable. A big thank you to Vivien – your help was invaluable and greatly appreciated!

Lashada
United States
3 months using the app
DSers replied January 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 15, 2024

Excellent advice from Jenny, thanks to her I was able to solve technical problems, due to lack of knowledge in the processes, since I am new to dsers. but I highly recommend the application

SHOPZITO
Mexico
4 months using the app
DSers replied January 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 26, 2024

Very happy with the help of Selina. All my questions have been answered within minutes. Great support!

Beroli
Netherlands
2 months using the app
DSers replied January 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 23, 2024

I write this review for Lucia who helped answer my questions very quickly and accurately. I am very happy to receive her support. I give a 5-star review and thank you very much Lucia.

woofgags
United Kingdom
3 months using the app
DSers replied January 24, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

very good person i like the work

Link Up Pattern
United States
3 months using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 16, 2024

I had a problem with a payment, I talked to Irene on FB messenger and she actually helped me really fast and was indeed very helpfull. Thanks Irene!

Strimbel.nl
Netherlands
14 days using the app
DSers replied February 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 17, 2024

Sherry delivered exemplary customer service, promptly addressing all my inquiries and going above and beyond to offer clear and comprehensible explanations. I sincerely appreciate your valuable assistance. Thank you!

OfficeModa
United Kingdom
9 months using the app
DSers replied January 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 19, 2024

Hi,
I wanted to make you aware of the superb service that Ralla provided. Very knowledgeable, courteous, and very responsive to my questions.

Epictetus23
United States
Over 1 year using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team