Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 17, 2024

Sandy was awesome, Answered my questions promptly.

Focal Kitchen
Australia
6 days using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 5, 2024

I'm very satistied of the service that was given to me by Vivian. Thank you so much

BargainSmartDirect.com
United States
12 months using the app
DSers replied August 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 5, 2024

Agradeço muito a ajuda, consegui tratar de tudo na shopify e no dsers, agradeço imenso.

Vivian

My Store
Portugal
27 days using the app
DSers replied September 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 24, 2024

Sans me ayudó mucho, fue rápido al responder y me ayudo en el paso a paso con mi duda. Excelente servicio !

Minimal by Mica
Spain
About 2 months using the app
DSers replied August 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 10, 2024

very helpful , clear direction .

Fitstyle.live
Malaysia
7 days using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 25, 2024

Zico is very polite and very helpful. He solved my problem.

Yuvi
United States
10 days using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 18, 2024

Excelente atendimento da atendente Colleen. Resolveu os problemas com agilidade e eficiência.

UltraMarket
Brazil
3 months using the app
DSers replied August 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 24, 2024

Excelente atendimento! Villanelle muito obrigada ! Quanta excelência e profissionalismo. Grata por toda ajuda ! Deus abençoe grandiosamente a sua vida !

i.kids
Brazil
About 2 months using the app
DSers replied August 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 24, 2024

The experience with DSers-AliExpress has been excellent. The tool offers efficient order management and seamless integration with AliExpress and Shopify.

Positives:

Functionality: The integration with AliExpress and Shopify is well-structured, making order automation and management straightforward.
Customer Support: Holly from the support team is incredibly helpful and friendly. She provides quick and useful responses, making the overall experience much more pleasant.
Order Processing: The tool allows for efficient order processing with practical options like the API and Chrome extension.
Conclusion:

DSers-AliExpress is an excellent choice for dropshipping. The functionality is solid, and the customer support, particularly from Holly, is a significant advantage. The overall experience is very positive and recommended for anyone seeking an effective solution and quality support.

ChicPort
Portugal
About 2 months using the app
DSers replied August 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 27, 2024

it helps and solves everything for you. wonderful customer service that helps you immediately and is with you from the start until they help you solve your problem

Elicon
Sweden
About 1 month using the app
DSers replied August 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team