Reviews (26,040)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

March 18, 2024

Adele is really knowledgeable and efficient in solving my issues. She fixed my problems on manual order fulfillment and taught me how to prevent the same issues from happening again in the future. I'm very thankful!

BackPerfect
United States
3 months using the app
DSers replied March 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

otimo atendimento, me ajudou no que precisei .

oqprecisa.com.br
Brazil
29 days using the app
DSers replied April 6, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 15, 2024

Excelente atención de Wendy, resolvio mis dudas de forma clara y con rapidez.

My Store KTA
Colombia
17 days using the app
DSers replied April 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 16, 2024

My advisor was Sherry. Due to good advices and quick reaction on my troubleshoot, I resolve them. Thanks.

HeadGlad
Ukraine
3 months using the app
DSers replied March 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 19, 2024

Grazie Aimee dil tuo aiuto sei stata molto gentile e hai soddisfatto tutte le m ie domande rispondendo velocissimo, molto utile. Optima applicazione e optima assistenza.

MODA MIA
Italy
7 days using the app
DSers replied May 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 28, 2024

AIMEE A ETE D'UNE GRANDE AIDE ET D'UNE GRANDE PATIENCE. MERCI ENCORE POUR TOUT !!!

Youbabys
Canada
About 1 year using the app
DSers replied March 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 16, 2024

I had exceptional service with the attendant Bianca, she showed me the problem and solved it for me, a 1000 rating for her!

ZIP-IN.store
Brazil
3 months using the app
DSers replied March 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 5, 2024

Super Support von "Chrissy" erhalten; schnelle und effektive Problemlösung.

Trendica
Germany
8 months using the app
DSers replied March 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Estou realmente impressionado. Uso a versão gratuita e precisei de suporte. Fui atendido pela Villanelle, e muito bem até atendido, e meu problema foi resolvido. Não demorou a atender e foi muito atenciosa. Se o app é bom, o suporte é ainda melhor. Obrigado equipe Dsers, obrigado Villanelle

Disane
Brazil
Over 1 year using the app
DSers replied February 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 3, 2024

Lily from DSers helped me so much. Very informative and helpful for my needs. Thank you so much!

LightsWire
Canada
29 days using the app
DSers replied April 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team