Reviews (26,259)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

March 27, 2024

Wendy have been the best worker. Has solve all my problems and has helped me a lot. Thanks for your patience and your time.

CONSOLAS RETRO CLASSIC
Spain
4 days using the app
DSers replied March 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 12, 2024

I am absolutely delighted to share my experience with DSers. Their online support team is simply incredible! Every time I've had a question or issue, their customer service has been there to assist me quickly, efficiently, and most importantly, in a friendly manner.

Not only do they respond promptly to all of my inquiries, but they do so with a positive attitude and a genuine concern for resolving my issues. Their level of professionalism is simply remarkable.

Skubo Store
France
3 months using the app
DSers replied February 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 11, 2024

Villanelle quickly helped resolve my issue. Very friendly and attentive. I had a positive experience.

Elena Brook
United States
About 1 month using the app
DSers replied March 13, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Certainly! Here’s the rewritten expression of gratitude:

“I extend my heartfelt appreciation for the exceptional support provided by Sandy at DSers. Their invaluable assistance guided me through various challenges, and their expertise significantly impacted my experience. Sandy's unwavering dedication and professionalism ensured a seamless and efficient interaction with DSers. I am genuinely thankful for their prompt responses, patience, and willingness to go the extra mile in addressing my concerns. My sincere gratitude to Sandy and the entire DSers team for their outstanding support and commitment to customer satisfaction.

Birthday Belongings
United States
About 2 months using the app
DSers replied March 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 2, 2024

Adele was great in helping me with my question.

Thank you Adele ❤️

Pureframe
Canada
2 months using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 13, 2024

Eu gostei muito do atendimento, a atendente Sandy não desistiu de mim e do meu problema até resolver, recomendo!

Momostrore
Brazil
About 1 month using the app
DSers replied June 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 29, 2024

Aurora was very very helpful. Loving your work! way to go!!

JOYLiFT
Australia
Over 1 year using the app
DSers replied March 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 22, 2024

Aimee me ajudou demais e muito rápido!

VOXO Relógios
Brazil
5 months using the app
DSers replied April 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 30, 2024

Very good deal and Colleen solved the problem super fast.

FASHION SELECTA
Spain
11 days using the app
DSers replied May 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 12, 2024

Thank you Neva for you excellent and fast support! Great!

O Melhor Desconto
Brazil
18 days using the app
DSers replied April 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team