Reviews (26,040)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

February 27, 2024

Estou realmente impressionado. Uso a versão gratuita e precisei de suporte. Fui atendido pela Villanelle, e muito bem até atendido, e meu problema foi resolvido. Não demorou a atender e foi muito atenciosa. Se o app é bom, o suporte é ainda melhor. Obrigado equipe Dsers, obrigado Villanelle

Disane
Brazil
Over 1 year using the app
DSers replied February 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 3, 2024

Lily from DSers helped me so much. Very informative and helpful for my needs. Thank you so much!

LightsWire
Canada
29 days using the app
DSers replied April 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 7, 2024

Chrissy was very helpful, could not ask for better customer service.
Verry happy!

XHomeStyle
New Zealand
6 days using the app
DSers replied June 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 13, 2024

Otimo atendimento, Isak me ajudou da melhor maneira possível, ótimo atendimento dele!

Master Shop
Brazil
3 months using the app
DSers replied March 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Sandy helped me to resolve the problem that occured with my no show product with an hour. we tried many solutions. Finally we made it. Thank you, Sandy!

Home Living Mall
Hong Kong SAR
3 months using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 30, 2024

Im literally a "newbie" to dropshipping, and I was running into some issues with my first order being processed and shipped. I contacted customer service via messaging and Alice greeted me in a timely manner and stayed patient and helped me through quite a lot of questions. Would never have been able to get this going if it wasn't for her help. Thank you again.

Good Livin’!
United States
About 1 month using the app
DSers replied March 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 9, 2024

The service representative Celia has a very good attitude. She immediately resolved my issue and responded very efficiently. This app is very user-friendly.

SpiritGuidanceCrystals
United States
6 days using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 10, 2024

Sandy was very helpful and patient with my questions. That really made me feel comfortable with what I needed to complete.

EcoTail Pets
United States
5 months using the app
DSers replied March 11, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 9, 2024

DSers revolutionizes dropshipping with seamless integrations, efficient order management, and robust supplier connections. Its user-friendly interface and responsive support make it a must-have tool for streamlining your e-commerce operations.have the best coustomer service.

Pet Parade Plaza
Sri Lanka
9 days using the app
DSers replied May 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 15, 2024

Muy buen servicio de Chrissy

Charles Home
Panama
17 days using the app
DSers replied April 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team