Reviews (26,259)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

February 17, 2024

Lennon was super helpful with assisting me set up my mapping/shipping options. Response was quick and included screen shots. Very efficient. Thank you!

PrintStickGo
United States
2 months using the app
DSers replied February 19, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 10, 2024

muito bom
tem assistencia 24h
atendendes otimo incluindo a rita

Badaluy
Brazil
10 months using the app
DSers replied May 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 1, 2024

Very helpful and kind .. he helped me alot

aZiz store
Saudi Arabia
9 days using the app
DSers replied May 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 7, 2024

A big thank you to Wendy who helped me answer my question and alleviate my concerns regarding the processing of my first order.

Nexlar
France
About 1 month using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 6, 2024

i had a problem and Rita help me in a great quality , thanks so much

My Store
Canada
28 days using the app
DSers replied April 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 1, 2024

Chrissy fue muy amable y me guió paso a paso hasta solucionar mi problema y todas las dudas que tenía ¡Excelente atención!

MANDALA
Mexico
5 months using the app
DSers replied June 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 19, 2024

Sherry did an amazing job in solving my issue. All I did was send her a screen shot of my problem and she knew exactly the link I needed. Sherry is the gold standard of customer service!

Heracles
United States
About 2 hours using the app
DSers replied June 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 23, 2024

Thank you Aimee, for helping me to fix the problem

Hudson & Jurgen
United Kingdom
2 months using the app
DSers replied March 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 30, 2024

Sally me ajudou muitooooo, estava com um problema por mais de dois dias e em minutos ela me ajudou, que profissional maravilhosa, muito obrigada mesmo Sally

Acessórios Top
Brazil
21 days using the app
DSers replied June 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 25, 2024

Alice from support was wonderful!

Maison Belle
United States
6 months using the app
DSers replied April 27, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team