Reviews (30,093)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

Edited September 15, 2024

My experience so good with DSers Aliexpress and I interest this app , thanks

Rock Store
Australia
14 days using the app
DSers replied September 4, 2024

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

September 4, 2024

Blanca did a great job and helped me

ChicFinds
Israel
24 days using the app
DSers replied September 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 6, 2024

Atendimento da Rita foi muito rapido e muito atenciosa. me ajudou muito ...valeu

cannabrisa
Brazil
About 2 months using the app
DSers replied September 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 13, 2024

Easy to use and navigate. Needed help and spoke with a live representative named Vivian who was extremely helpful and Satisfied my needs.

Empower Fitness
United States
About 2 months using the app
DSers replied July 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 9, 2024

Today I was impressed. As a rule, I very rarely evaluate someone's help because it is usually done through (bots), but the customer service that dsers offers is shocking. I found answers to all my questions and received answers very quickly. Thank you again for your help :)

EaseComforts
United Kingdom
28 days using the app
DSers replied July 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 30, 2024

Thank you for the nice app, very good service and quick response .

Mrs.Alone
United States
About 2 months using the app
DSers replied August 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 26, 2024

Super helpful chat support!

Chippy Choppa
United Kingdom
5 months using the app
DSers replied August 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 11, 2024

I'm new to DS and had a several questions about getting started. Lydia responded immediately and answered all my questions and provided me with everything I needed to go forward and provided excellent feedback and support

My Store
United States
25 days using the app
DSers replied July 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 28, 2024

myra helped me with my issues

Bulk Boxed
India
15 days using the app
DSers replied October 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 9, 2024

Maria was absolutely fantastic in helping to resolve an issue I had. She was so polite and quick to find a solution to the problem I had encountered. I'm really grateful for Maria's support.

Barely Decorated
Australia
11 days using the app
DSers replied August 11, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team