Reviews (30,093)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

September 11, 2024

Les réponses étaient rapides, pertinentes, même la nuit! Très détaillées avec des images et des flèches pour chaque question. J'adore cette application.

Petit roux
Canada
2 months using the app
DSers replied September 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 18, 2024

Created a new account and connected with AliExpress, but made a mistake. Got help within a few minutes, which was a nice and simple guide to fix my mistake - and worked like a charm!

Druckbruder
Germany
About 1 hour using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 23, 2024

Fui atendido pela Aimee, a qual conseguiu resolver meus problemas, os quais eu já não via mais solução, mas o suporte da Dsers, me ajudou e muito. so tenho motivos para agradecer a todos.

Oferta Guarulhos
Brazil
4 months using the app
DSers replied August 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 26, 2024

Hi..~
I'm a beginner creating a dropshipping site. It may seem easy to experts, but there are things I don't know well. I asked for help on DSERS customer service messenger. Expert Lily responded with such concise and clear answers, and even showed a video of the solution, that I am 200% satisfied. I've been struggling with this issue for two weeks, but today I'm so happy... thank you, Lily~~

SmartEzys
New Zealand
2 months using the app
DSers replied June 27, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 21, 2024

Dealing with Rita today has been a pleasure! Very simple instructions where given to me and allowed me to bundle up products. Would highly recommend!

My Store
United States
9 days using the app
DSers replied July 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 7, 2024

wendy was very helpfull and nice i was able to solve all the problems I was having trouble with

My Store
United States
1 day using the app
DSers replied September 9, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 29, 2024

Vorrei ringraziare per il supporto che ho avuto di Vivian, veloce e super efficace. Adesso che ho visto come funziona spero sempre di averla qui!

NiqueUnique
Italy
About 1 month using the app
DSers replied September 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 6, 2024

The live support chat is super friendly and efficient. Within 5 minutes Blanca was able to assist me and solve my problem.

Zereen
Netherlands
About 23 hours using the app
DSers replied September 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 29, 2024

They immediately solved my problem and took care of me.

Travellystore
Azerbaijan
2 months using the app
DSers replied September 1, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 18, 2024

Chrissy was helpful and tried her best to guide me through resolution. she is wonderful

Festivals 4 You
United States
3 days using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team