Reviews (30,093)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

July 30, 2024

Thank you for the nice app, very good service and quick response .

Mrs.Alone
United States
About 2 months using the app
DSers replied August 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 26, 2024

Great service. Tiffany helped me resolve my question and gave me some tips/advice regarding my enquire. Thank you :)

PetPawfectly
Australia
4 months using the app
DSers replied July 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Blanca has helped me very good!

My Store
Netherlands
7 days using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 13, 2024

24/7 active solved my problem, many thanks Sans

Nilovault
United Kingdom
About 2 months using the app
DSers replied August 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 3, 2024

Thanks to Sia for giving me great help. The customer service is very good and trustworthy.

S-glamour
United States
2 months using the app
DSers replied August 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 16, 2024

Thank you for your dedication and professionalism , i like how the Ive.. doing he help my a lot

Furnitureco247
United States
5 months using the app
DSers replied July 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 10, 2024

Title: Exceptional Customer Service Experience

I recently had the pleasure of interacting with Chrissy, and I must say the customer service was truly outstanding. Chrissy was incredibly fast, efficient, and attentive to my needs. Chrissy quickly understood my concerns and provided solutions that exceeded my expectations. Chrissy's professionalism and friendly demeanor made the entire experience seamless and enjoyable. I highly recommend Chrissy for the exceptional service and dedication to customer satisfaction. Thank you, Chrissy, for a job well done!

POMIPOOF
United States
26 days using the app
DSers replied July 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 15, 2024

i was assisted by RITA and she did a phenomenal job. thank you so much

Intuwood
United States
8 days using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 30, 2024

très bonne réactivité de sa part ! au top

Topsunset
France
2 months using the app
DSers replied October 31, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 26, 2024

very helpful customer service. love her/him. very knowledgable about what she/he is doing.

My Store
United States
About 1 month using the app
DSers replied July 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team