Reviews (30,093)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

November 1, 2024

Atendimento da Cloe exemplar. Obrigado pelo cuidado e atençao que teve comigo. Você foi excepcional. Parabéns e que tenham mais profissionais como você.

Promos Fire
Brazil
3 months using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Very good service from Selina

Made in Scandinavia
Australia
10 days using the app
DSers replied October 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 11, 2024

Selena very good help

WowCosmet
United Kingdom
About 1 month using the app
DSers replied October 15, 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 21, 2024

Maria did a great job. She was very patient and stayed with me the entire time as I was walking out the process of my first sale.

All Occasions 365
United States
About 6 hours using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 22, 2024

wendy helped a lot she saved my company

BlissHome
United States
16 days using the app
DSers replied October 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 3, 2024

Jesse was a big help. He/she solved my problem very quickly and was very courteous in the process. I appreciate the quick responses.

Prime Care Products
United States
12 days using the app
DSers replied September 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 22, 2024

Had problems with my first payment. Jacinta was able to talk me through the problem (which was caused by me when I first set up my store). Problem was solved quickly and Jacinta was very patient and helpful.

JWC
United Kingdom
10 months using the app
DSers replied June 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 6, 2024

Excellent technical support. If you have any questions or problems, they are available 7/24 to help you.

My Store
Australia
27 days using the app
DSers replied August 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 21, 2024

Gostei muito do atendimento ,resolveu meu problema ,muito satisfeita

lulubaixou
Brazil
2 months using the app
DSers replied August 22, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 18, 2024

Isak is the one of the best professional agent who support me very quick like in seconds. i couldnt believe that he solve the issue in seconds which i was facing almost from a couple of weeks. thank u so so much isak u r a life saver

Glow And Glamours
Canada
20 days using the app
DSers replied July 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team