Reviews (29,242)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

July 9, 2024

worked with chloe and im satisfied <3

SeasonalSplendorPlus
United States
Over 1 year using the app
DSers replied July 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 12, 2024

I actually don't have DSers connected to my Shopify store. I just use it to place bulk orders for ordering manufacturing parts in bulk.

The support is awesome sauce! A girl named Selena helped me today get setup super fast in no time. On the fly, she gave me really helpful screen shots to guide me during the setup process.

Earrings by Emma
United States
About 1 hour using the app
DSers replied August 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 18, 2024

I wanted to thanks for Holly excellent service. The support I received was prompt, knowledgeable, and resolved my issue efficiently. This level of customer service is greatly appreciated.

2KI MART
United Kingdom
About 1 month using the app
DSers replied June 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 23, 2024

Comecei minhas vendas a pouco e tive um excelente suporte da equipe para resolver meu problema de sincronismo.

QueroJá
Brazil
5 months using the app
DSers replied August 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 10, 2024

O Ivan me auxiliou hoje em várias dúvidas! Foi muito prestativo e sabia as informações corretas para me passar. òtimo atendimento

SmileCare
Brazil
3 months using the app
DSers replied July 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 23, 2024

I have my small online shop on Shopify and I am currently working with DSers and David. David is very polite, he answers really fast and he is ready to help anytime. He always helps me with any problems. DSers really helps a lot with my Shopify shop. I can easily import new products and fulfill my orders.

FameFool.masks
United Kingdom
3 months using the app
DSers replied May 26, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Blanca me ha ayudado mucho resolviendo las dudas que tenia sobre Dropshipping, muy amable.

Respirum
Spain
23 days using the app
DSers replied October 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 8, 2024

I am extremely satisfied with the service provided by Chrissy. THE BEST! she helped me with all my questions

Otherwise Entertainment
United States
About 3 hours using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 2, 2024

Great help from agent Maria. Helped fast and solved the issue.

XCLUSIV
Australia
1 day using the app
DSers replied September 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 5, 2024

App works great and has excellent customer support. Very happy with the support given by Lucy.

Maria Maria
Brazil
About 2 hours using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team