Reviews (29,242)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

August 9, 2024

Myra was great, quick and responded quickly.
as for the app, Its kind of unprofessional to me to have to get help through messenger. although myra ws very helpful.

FREEDOM47
United States
6 days using the app
DSers replied August 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 12, 2024

Aimee is He was very professional and helped me a lot, it was 00am at night and his availability was total. a lot of patience. I wish you the best

Come Mamma l'ha fatto
Italy
3 months using the app
DSers replied June 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 28, 2024

It is straightforward to start Aliexpress-based dropshipping with Dsers. It is not too complicated to use. There is also tons of information on the blog pages. The best part is that you can connect live to the support team immediately if you encounter a problem or need support. The support team has both sound knowledge and patience. Good luck to everyone.

CatsyDogsy
United Kingdom
3 months using the app
DSers replied May 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 1, 2024

i used customer support for the first time today, and Lily responded promptly with accurate, detailed answers. She understood my needs and provided clear, implementable solutions. Thank you, Lily, for your expertise and kindness!

WEB FUSION
United States
7 months using the app
DSers replied June 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 9, 2024

Wendy was a great help. Thank you DSers!

Nifty Techy
United Kingdom
3 months using the app
DSers replied September 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 2, 2024

Tolles Service. Zoe was really helpful

Bert & Hugo
Slovenia
26 days using the app
DSers replied August 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 7, 2024

Lily was very response and helped with all of my questions in regards to getting my account handled with Shopify. Thank you so much!

My Store
United States
8 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 21, 2024

Celia is the best help you can get! i am very satisfied

Quaza
Netherlands
2 days using the app
DSers replied August 22, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 28, 2024

I was totally confused by what to do next but Rita from DSers team helped me all the way to helping me sort out the problem ,very proffesional,A+

bargaindiscounts
United Kingdom
7 months using the app
DSers replied May 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 8, 2024

Fui atendida pela consultora de suporte Holly, que teve muita paciência para entender minhas dúvidas e ajudar a solucionar o problema da minha conta.

TECH TIDAL
Brazil
About 1 month using the app
DSers replied August 11, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team