Reviews (30,128)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

July 21, 2024

it's very nice to meet with Blanca and have a great discussion that we worked on she is a great communicator and kindhearted person.

Velourah
United States
5 months using the app
DSers replied July 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 18, 2024

I would like to express my utmost satisfaction with the assistance I received from Rfimp in using the DSERS application. From the very beginning, I was impressed by his professionalism and availability. Rfimp was able to answer all my questions with clarity and efficiency, making the learning process simple and enjoyable.

Thanks to his precise advice and patience, I quickly mastered the features of DSERS, which greatly facilitated the management of my activities. Rfimp demonstrated an in-depth knowledge of the application, and his pedagogical approach significantly helped me understand and optimize its use.

I highly recommend Rfimp to anyone in need of assistance with DSERS. His expertise and commitment to providing quality service are exemplary. Thank you again for this positive and enriching experience!

SmartParents
France
11 months using the app
DSers replied June 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 9, 2024

very responsive and helpful service responds to any problem with precision and simplicity to make you easily understand the level of service the bar is very high I have never seen that elsewhere thank you very much

Elecshave
France
17 days using the app
DSers replied July 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2024

very helpful and easy to work with Aimee from costumer support

המכשף השכונתי
Israel
About 2 years using the app
DSers replied July 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 4, 2024

I recently had the pleasure of working with Chloe from the DSers support team, and I couldn't be more satisfied with the assistance I received. Chloe was incredibly helpful in guiding me through the process of product importing, setting the currency rate for Pakistan, and optimizing my shipping methods. Her expertise and patience made a complex process much easier to understand and implement. Thanks to Chloe, my Shopify store is now running smoothly, and I'm confident in managing my products and shipping options. Chloe's exceptional support and dedication truly made a difference. Highly recommended!

UrbanFlick
Pakistan
About 1 month using the app
DSers replied July 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Edited August 13, 2024

Love this app and Dsers supporter Isak. You guys support me so quickly. Thank you guys so muchhh <3

Piloveart
Vietnam
6 days using the app
October 7, 2024

Lydia, you are very patient and guide me in detail to solve the problem.

Cozyillume.com
United States
13 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 12, 2024

Gratidão Isak. Muito obrigado pela atenção, o carinho e respeito comigo. Forte abraço.

SeuPack
Brazil
6 months using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 7, 2024

Rin gave the best and fastest service I’ve ever been given. Really feel like a valued customer

Väggdekorshopen
Sweden
21 days using the app
DSers replied August 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 14, 2024

I spoke with Wendy through live chat and he resolved my issue very quick and professional. He knows his job very well, and I would definitely recommend him

FineSleep
United States
About 1 month using the app
DSers replied July 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team