Reviews (30,129)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

August 7, 2024

Rin gave the best and fastest service I’ve ever been given. Really feel like a valued customer

Väggdekorshopen
Sweden
21 days using the app
DSers replied August 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 14, 2024

I spoke with Wendy through live chat and he resolved my issue very quick and professional. He knows his job very well, and I would definitely recommend him

FineSleep
United States
About 1 month using the app
DSers replied July 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 27, 2024

Rita, muito obrigado pelo seu atendimento super eficiente!!

Já Vem
Brazil
About 2 months using the app
DSers replied August 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 28, 2024

Esfania, great customer service. Clear information from start to
Finish.

Bayves
United Kingdom
About 4 hours using the app
DSers replied October 30, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 9, 2024

Outstanding and Fast service! Highly recommended!

TechnoClix
United States
11 days using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 3, 2024

j'etais bloque dans mon travail et ma demande d'assistance sur Dsers a eu une solution satisfaisante grace a la disponibilite et a la reactivite de VIVIAN.je suis satisfais de son service pour sa promptitude sa patience je lui donnes 5 etoiles

Confort automobile
Estonia
3 months using the app
DSers replied November 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 27, 2024

Dsers team - Chloe was really patience enough to guide me setting up and integrating my shopify store.She answered all my queries in a professional manner.

Trocasy
United Kingdom
2 days using the app
DSers replied August 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 2, 2024

very helpful thankyou rfimp

MazaWrld
United Kingdom
3 months using the app
DSers replied November 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 23, 2024

Aqui está um comentário 5 estrelas para Aimee da DSers:

⭐⭐⭐⭐⭐

"Simplesmente encantado com o atendimento da Aimee! Ela foi mais que gentil, mostrou um profissionalismo exemplar e me ajudou em cada detalhe, tornando todo o processo muito mais fácil e agradável. Se eu pudesse dar 10 estrelas, daria sem pensar duas vezes! Aimee é a prova viva de que a excelência no atendimento ao cliente ainda existe. Obrigado por fazer a diferença!"

My Store
United States
2 months using the app
DSers replied August 25, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 8, 2024

Great Customer service, very fast and helpful!

Urban Luxe
Egypt
6 days using the app
DSers replied September 9, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team