Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

February 28, 2024

Lucy was awesome and super helpful!

The Mossy Nook
United States
About 1 month using the app
DSers replied February 29, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 26, 2024

Helped me place my first order ever, super pumped!

Shop Trend Flare
Canada
3 months using the app
DSers replied January 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 19, 2024

The rep who assisted me did an excellent job in working thru my issues. It seemed she know exactly what needed to be done and did it in an above satisfactory manner. tyvm

BAC & Company1
United States
4 months using the app
DSers replied January 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2024

I recently had the pleasure of working with Vivian, and I must say, her service was exceptional! She was always available to answer my questions and addressed every query I had, no matter how big or small. Her attention to detail, creative approach, and prompt communication exceeded my expectations. I'm thoroughly impressed and grateful for her help. If you're looking for outstanding service and support, look no further than Vivian - she truly excels!

Little Fashion
United Kingdom
About 1 hour using the app
DSers replied May 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 9, 2024

I am new to DSers and Sandy helped me with all my queries and was very patient.

Fiesta Fork
India
3 months using the app
DSers replied February 11, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 29, 2024

AMAZING CUSTOMER SERVICE !

BORNOVA
France
9 days using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 28, 2024

Ralla was so helpful, I was explained everything step by step and she has solved my issue within minutes.

Cosmo Elegance
United Kingdom
About 4 hours using the app
DSers replied April 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 18, 2024

Le service client est parfait ! Alice a su me débloquer et m'indiquer la voie à suivre avec précision et sympathie ! Merci Alice et merci Dsers

nakome
France
21 days using the app
DSers replied April 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 15, 2024

I had a problem with my account, Blanca was there to help me, she is a very helpful nice person. She deserve 5 out of 5

Aws Stores
United Arab Emirates
7 days using the app
DSers replied February 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 26, 2024

I am satisfied with the help I received, it was quick and effective, thank you for the help I received from you.

test123
Sweden
About 3 hours using the app
DSers replied May 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team