Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

February 29, 2024

I would like to thank Sally for her time and great assistance!

Kiddies-Street
United Arab Emirates
3 months using the app
DSers replied March 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Un support technique hors du commun! Mon problème a éte réglé en qqes minutes alors que j'y ai passé toute la journée. Encore merci !
Top top top!!

Bébé Boutique Paris
Germany
7 months using the app
DSers replied February 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 24, 2024

Fast support 24/7. I contacted at night in my country but they responded within 1 minute. All problems are explained clearly and resolved quickly

Dynasty
United States
1 day using the app
DSers replied March 26, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 31, 2024

Sylvia is AMAZING! She was so kind and got to the bottom of my problem so quickly. I really appreciate the 24*7 support!

BeautiUnderground
United States
30 days using the app
DSers replied February 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 20, 2024

Great costumer service that was given by Olivia, that provided me support with kindness and care. She even sent me screenshots for my optimal understanding. Thanks. Very satisfied:)

ReInventra
Israel
About 2 months using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 29, 2024

Sally was really fast to respond to my concerns and helped me to find a solution!!!

PLUSHLY
Greece
3 months using the app
DSers replied January 30, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 1, 2024

Selena was kind and right on point. Very prompt and helpful.

Alcant-ERA
United States
About 2 months using the app
DSers replied February 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 23, 2024

Great service from Lucia!

Guto Magazine
Brazil
2 months using the app
DSers replied March 24, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 14, 2024

Great customer support. Way to go Selena.

Adrianas Specialty Lamp Shades
United States
About 1 month using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 15, 2024

I had a really good experience with someone at DSers when they helped me connect my account to an Aliexpress account. Lucia was really patient with helping me when I could not link them and did it for me. Thank you Lucia and the whole team for the support

Fluxify
United States
3 months using the app
DSers replied January 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team