Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are particularly beneficial for new dropshippers. The 24/7 customer support is commended for quick responses and effective solutions. The app also offers a free unlimited plan and a live chat feature for immediate assistance. It's recognized for simplifying product sourcing and order fulfillment, allowing merchants to focus on business growth.

January 6, 2024

I had trouble syncing my first Shopify order to DSers, but Selena from the support team was able to help me get the order synced very quickly. Excellent customer service!!

Physique&Fashion
United States
27 days using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 3, 2024

otimo atendimento, me ajudou no que precisei .

oqprecisa.com.br
Brazil
29 days using the app
DSers replied April 6, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited March 31, 2024

Tiffany,
help me and guide me well ,solved my problem. Its a great support from Tiffany.

DRNN Wellness Store
United Kingdom
About 2 months using the app
DSers replied March 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 4, 2024

Thank you Ralla for the excellent and quick resolution of my question. I recommend it.

heartskating
Lithuania
1 day using the app
DSers replied April 6, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 18, 2024

Boa noite,

Hoje fui atendido pelo o suporte de uma atendente espetacular, usei e abusei do SABER dessa pessoa.
Seria tão gostoso se todos das infinitas empresas do mundo tivesse a paciência da TIFFANY. Cansei nos comandos passado por essa atendente, e sei que pra ela foi um atendimento normal.
Parabens jovem, precissamos de um atendimento mais humanista.
Amei,....
E no final ela ainda perguntou se estava precisando mas de algo, rsrsrs
Deus te abençoe jovem.
Deixo meu abraço para ela e toda a equipe dessa tão conseituada empresa.

COMETA STORE
Brazil
About 1 month using the app
DSers replied April 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 17, 2024

Great app and Alice was super quick to respond when i contacted the team for support. Highly Recommend !

Groovez
Canada
3 days using the app
DSers replied February 19, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Atendimento maravilhoso e atendente Blanca muito atenciosa, resolveu meu problema com muita paciência.

Multishoplife
Brazil
3 months using the app
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 18, 2024

Great service thanks Lucia .

Kondoe World
United Kingdom
About 1 month using the app
DSers replied March 19, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 2, 2024

Passando para agradecer pelo excelente atendimento e suporte da colaboradora Lucy.

davimegastore
Brazil
9 months using the app
DSers replied March 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 2, 2024

Alicia provided a quick solution to my inquiry via Messenger. She was very helpful and knowledgeable.

Hope I get her next time I contact their customer support ;)

Woofy Paws
Canada
4 months using the app
DSers replied January 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team