Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are particularly beneficial for new dropshippers. The 24/7 customer support is commended for quick responses and effective solutions. The app also offers a free unlimited plan and a live chat feature for immediate assistance. It's recognized for simplifying product sourcing and order fulfillment, allowing merchants to focus on business growth.

January 18, 2024

Via was wonderful today. Really top notch support. Had trouble mapping a product and displaying the correct inventory and that was taken care of quickly. Really stellar support team and product. Highly recommend!

Essentia Bella
United States
About 2 months using the app
DSers replied January 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 27, 2024

Chrissy was very helpful and punctual with my questions I had and took care of everything. Great customer service

Moon Garb
United States
About 17 hours using the app
DSers replied March 31, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 19, 2024

Olivia provided a very quick response and helped me troubleshoot a syncing issue that I was having with my TikTok shop. Thank you Olivia!

Barkertons
United States
15 days using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 15, 2024

They have help me sooo much thanks DSers

Gortd
United States
3 months using the app
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 28, 2024

Happy to use Dsers. Great support team. Ready to assist anytime.

Trendipaw
United States
4 months using the app
DSers replied January 29, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 12, 2024

App EXCELENTE e o suporte é ótimo, com adendo a atendente Alice que é muito capacitada e RÁPIDA. Recomendo 100%

Prime Outlet
Brazil
10 days using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 11, 2024

La persona que me atendió, super amable, rápida y resolutiva

JustBasics
Spain
7 days using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 6, 2024

I had trouble syncing my first Shopify order to DSers, but Selena from the support team was able to help me get the order synced very quickly. Excellent customer service!!

Physique&Fashion
United States
27 days using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 3, 2024

otimo atendimento, me ajudou no que precisei .

oqprecisa.com.br
Brazil
29 days using the app
DSers replied April 6, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited March 31, 2024

Tiffany,
help me and guide me well ,solved my problem. Its a great support from Tiffany.

DRNN Wellness Store
United Kingdom
About 2 months using the app
DSers replied March 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team