Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

December 8, 2023

Rin was such an incredible help and very fast with her response. I am new at drop shipping and she helped me with easiest steps possible and guided me the entire way through with the shipping process. Thank you again Rin for making everything so easy!

Inspire Homes
Australia
4 months using the app
DSers replied December 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 27, 2024

It wasn't possible to import all of the 50 products in my store to Dsers. Luckily, it was easy to find and follow a link to ask for help on Messenger. I was surprised the issue was solved in about a minute. I would the quality of service exceeded my expectations! Thank you so much for helping.

TSon
United States
About 1 hour using the app
DSers replied March 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 11, 2023

The best support help i had ever, went beyond solving my main problem but improving the overall system, Olivia, if you are seeing this, you are the best, quick response, great problem solving abilities. Saved my ass, you can count on her to solve anything. I'm exceptionally pleased with Olivia's work, better than Shopify support

The Capy
Lithuania
About 2 months using the app
DSers replied December 12, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 21, 2024

Excellent support from Lennon and the DSers team! Quick response and efficient assistance.

My Store
Pakistan
6 days using the app
DSers replied March 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 16, 2024

Good response , good employer "wendy". Thanks

Amaijoin
Portugal
About 1 month using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 13, 2024

It was a very good customer support from Irene, thank you

GETLACIN
Germany
29 days using the app
DSers replied January 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 22, 2024

Grâce a Lily j'ai pu régler mon problème en moins de 10 minutes je suis toujours satisifaites de l'aide aux clients de la plateforme DSers, merci encore Lily.

En route vintage
France
12 days using the app
DSers replied April 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 15, 2024

so far this has been the easiest and better of the apps iv found for dropshipping 10/10 recommend

Lowes Hobby Shop
United States
About 5 hours using the app
DSers replied April 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Olivia was very helpful, very fast response, and helped me solve my problem. Olivia is very kind and an amazing person.

TwinSip Bottle
Latvia
7 days using the app
DSers replied January 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Emma was so nice, and helped me relink to my store! the service was so cool.

W - Gadgets
Denmark
10 months using the app
DSers replied December 20, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team