Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

March 25, 2024

I want to express my gratitude to Emma for her excellent customer service and assistance with my inquiries.

Spin Pen
United States
2 days using the app
DSers replied March 26, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 16, 2024

Sherry provided exceptionally high-quality responses and even more. The speed at which I received my answers was perfect! I hope to deal with this person again for my other requests! I highly recommend.

RioPaws
France
3 days using the app
DSers replied March 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 26, 2024

So grateful to dsers support team.. Especially friend "Ralla".. Fast answering & so cooperative

THE LUXURY TIME
Oman
About 1 month using the app
DSers replied January 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 12, 2024

Les dejo mi reseña en Español. No tuve inconvenientes en contactar con el servicio de att cliente através de MSN, messenger de Facebook, la atediente *Lucia, escribe en Español fue muy eficiente con mi problema y amable, soluciono mi error en menos de 5 minutos. No sé si tuve suerte, pero de verdad que me respondieron muy rápido. Gracias Lucia!

Shop & Tendeo
Spain
3 days using the app
DSers replied March 13, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 8, 2024

Le service client est vraiment rapide et efficace. Rin a su répondre à toutes les questions que je lui ai posé. Son service a été très réactif et je suis assez satisfait.

Norway Lamp
United Kingdom
16 days using the app
DSers replied February 11, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 1, 2024

Jully was great, answered every questions there is

PrimeGlow Beauty
France
1 day using the app
March 22, 2024

I m satisfied with great service, very fast Sandy solved my problems . Thank you Sandy

My Store
United States
2 days using the app
DSers replied March 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 3, 2024

I had the most incredible pleasure of dealing with an EXCELLENT customer service agent of yours Named Lucia I had a great experience and was very helpful.
Thank you DSers.

JMB Products
United States
23 days using the app
DSers replied February 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 14, 2024

Very good and helpful, happy to come back <3 Thank a lot for Blanca help me to solve the problem.

My Store
Australia
3 days using the app
DSers replied March 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 27, 2024

Very good Support by Isak. could help me solve my problem quick and uncomplicated

Plushy Park
Germany
About 1 month using the app
DSers replied January 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team