Reviews (31,536)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

November 26, 2024

Good app and customer service is 24/7. Sandy solved my doubts very quickly and in a kind way

TimePixelStore
United States
40 minutes using the app
DSers replied November 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2024

The service is excellent :)

Smartsystems
Sweden
About 1 month using the app
DSers replied October 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2024

Atendimento nota 1.000 Mil

SL Silvia Decorações
Brazil
Over 2 years using the app
DSers replied December 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 27, 2024

Best customer support ever, thanks wendy!

VelvoShopping
Austria
3 months using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 6, 2024

when i was having issues Lucy helped me alot and she took alot of time with pacience.
She was also ver profosional

Thanks Lucy

Smile Lightly
Switzerland
4 months using the app
DSers replied September 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 29, 2024

Fantastic help & support today from Lena. Quick to respond and resolve my issue :)

Sally's Marketplace
United Kingdom
24 days using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Thanks to Selena for the great customer support!

Breezy Shape
Italy
6 days using the app
DSers replied October 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 21, 2024

Dser is very powerful, convenient and fast. The staff Zico is very professional and responds to messages quickly. It is worth recommending

KGOODSHOP
China
About 1 month using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 23, 2024

I highly recommend using DSers support. Selena has helped me resolve an issue that i have had for a few days now. Thank you selena!

VenBikes
United Kingdom
7 months using the app
DSers replied August 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2024

thanks you to Wendy! fo service help desk she was far away the best i can imagine 10/10 thanks you for the time invested and kindness

Funfab
Switzerland
About 2 months using the app
DSers replied September 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team