Reviews (31,537)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

November 10, 2024

DSers est une super application qui nous aide et facilite grandement notre quotidien. Malgré quelques difficultés d'utilisation car je suis novice, Raphael de l'équipe DSers m'a beaucoup aidé, il est au top réactif, rapide et très sympathique, une super prise en main de mes problème. J'apprécie beaucoup ! Merci pour tout Raphael

My Baby Dog
France
1 day using the app
DSers replied November 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2024

LYDIA WAS GREAT VERY HELPFUL AND PACIENT AND OVERALL VERY PROFESSIONAL. SHE GUIDE ME THRU ALL THE STEPS I NEEDED TO START MY DROPSHIPPING. THANK YOU FOR THE EXCELLENT SERVICE LYDIA!! IM VERY GRATEFUL

Skin Art Miami
United States
4 months using the app
DSers replied August 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 31, 2024

Great customer service. I was helped quickly and they even uploaded a few products for me as I was getting error messages.

Patrick Finn
United States
About 2 months using the app
DSers replied September 2, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Muito rápido e atencioso, muito boa experiência. :)
Obrigada!!!

Hiper Ofertas
Brazil
7 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Excelente serviço para dropshipping integrado do Aliexpree. Precisei de suporte e a Chloe atendeu prontamente. Recomendo.

Los Gatos Hermanos
Brazil
3 days using the app
DSers replied November 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2024

Sandy assists me on the pricing rule, im very satisfied. thank you for making it ease for me. Hope you have a nice day!

Cozy Zones
Malaysia
About 1 month using the app
DSers replied September 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 30, 2024

Oivia was an amazing hepl for me today. Her answers are easy to understand and she had fast answers to my questions. Thank you!

Kimowo
Germany
About 1 year using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 11, 2025

Merci à Holly de m'avoir aidé à avoir des infos et résoudre une situation.

O-ludik
France
Over 1 year using the app
DSers replied January 13, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 16, 2024

Thank you Blanca, your help was fundamental for my progress in the DSers app. thank you for your support I appreciated your help.

My Store
United States
3 months using the app
DSers replied September 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 24, 2024

So far the help center have been very nice , especially Selena whow has been super patient and helpful answering all my requests.

Cosonix
United Kingdom
9 months using the app
DSers replied August 26, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team