Reviews (30,189)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

September 21, 2024

Após atendimento feito pela Lydia, as dúvidas foram resolvidas prontamente e assim foi 100% resolvido o problema dos pedidos que estavam aguardando para serem processados, poucas pessoas prestam serviço com tanta atenção, você é nota 10. abraço..

Bauru+Ofertas
Brazil
9 days using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2024

Selena is a very smart and fast worker. She answered and solved all my problems quick.

Streetwear Dealership
United States
About 18 hours using the app
DSers replied October 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 6, 2024

Selena was nice and polite

BabyMcToy
United Kingdom
7 months using the app
DSers replied August 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 20, 2024

Rachel helped me out to solve my problem successfully. thanks!

Le Travellient
Canada
About 1 month using the app
DSers replied July 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Rin provided me an amazing support!

Loja Mimoslife
Brazil
About 9 hours using the app
DSers replied November 6, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 17, 2024

Raphael was very patient and helpful!

Sleek Stroke
Australia
2 months using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 7, 2024

Lo mejor hasta ahora!! Soy nueva usándo Dser pero me esta facilitando mucho procesar mis pedidos y la atencion al cliente por parte de Blanca es rapida y efectiva, me ayudan con cualquier duda. Muy recomendada la app

AlvaBaby Mexico Pañales de Tela
Mexico
About 1 year using the app
DSers replied September 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 28, 2024

Really nice support department, especially Jacinta.

Pleasure Vault
Vietnam
27 days using the app
DSers replied July 30, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 13, 2024

customer service is outstanding

Festivewarehouse™
United Kingdom
20 days using the app
DSers replied October 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2024

Great platform. Great Customer from Colleen, 10/10 with quick respond time. Great platform for product fullfilment.

Kanyika
Mexico
About 1 month using the app
DSers replied July 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team