Reviews (30,202)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

October 27, 2024

Precisei do suporte resolveram na hora. Nota 10

Lar Charmoso Shop
Brazil
27 days using the app
DSers replied October 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 19, 2024

Tive problemas com as variantes da minha loja. Entrei em contato com o suporte do Dsers e a Holly foi extremamente atenciosa e precisa na solução do meu problema!!

ADUOO
United States
2 months using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 7, 2024

Service client et assistance rapide, clair et efficace.

Neepples
France
5 months using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 24, 2024

Acabei de passar uma experiência fantástica com a Dsers, me senti mais perdido que cachorro no meio do tiroteio, chamei pelo suporte através do facebook e solução imediata, a Blanca além de resolver meu problema foi rápida no gatilho, competência eh outro nível, parabéns e muito obrigado dona, BLANCA.

lojanbm.com.br
Brazil
4 months using the app
DSers replied July 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 20, 2024

Chrissy has done a fantastic job in guiding me thru my first order. She is kind and patient. glad Dsers hired her.

Katobb
Hong Kong SAR
3 days using the app
DSers replied July 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 17, 2024

Very good support, responsive, Zina is professional, pleasant and answered all my questions. Thank you very much.

Zinorea
France
About 1 month using the app
DSers replied July 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Le service client est très réactif. Merci Vivian pour son aide précieuse

KLARYSSE
France
4 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 22, 2024

Olivia has been a huge help for me and responds very quickly!

CordFusion
United States
About 2 hours using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 27, 2024

I worked today with Lucy and she help me fixing the inventory correct amounts between my store, aliexpress and shopify thru dsers. She was very attencious, polite and fast response while it was taking care of my case.

Blastor Shop
Brazil
6 months using the app
DSers replied June 30, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 1, 2024

Krystal was super helpful and kind during the time she was helping me figure out a problem. She was able to solve it right away without any stress on my part. It was a pleasure working with her.

Brytly
United States
9 months using the app
DSers replied June 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team