Reviews (30,194)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

June 1, 2024

Krystal was super helpful and kind during the time she was helping me figure out a problem. She was able to solve it right away without any stress on my part. It was a pleasure working with her.

Brytly
United States
9 months using the app
DSers replied June 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 26, 2024

Atendimento rápido e eficiente...
Resolvi meu problema com 2 cliques...
Muito obrigado Chloe...

Btex Store
Brazil
2 months using the app
DSers replied August 27, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 28, 2024

I used customer support for the first time this past weekend. Ralla responded right away. She had accurate, detailed answers for me. She understood what I needed and gave me the solution in terms I could easily remember and implement!!!!!! Ralla, thank you sooooo much for knowing your job so well and for being so kind!!!!!!

apparelandaccessoriescloset
United States
Over 2 years using the app
DSers replied May 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 5, 2024

Olivia me atendeu muito bem. Obrigada.

Aflora Fashion
Brazil
3 months using the app
DSers replied August 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 22, 2024

thanks for help. very good service

My Store
United States
3 days using the app
DSers replied August 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 19, 2024

Muito atenciosos e sempre me ajudaram de pronto! Muito obrigado Dsers

Loja Lavyk
Brazil
About 1 year using the app
DSers replied July 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 9, 2024

the customer service is amazing. even with all my questions, they took their time with me and resolved my concerns.

Astridia Bazaar
United Kingdom
About 1 month using the app
DSers replied July 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 15, 2024

Krystal is an absolute angel who helped me achieve my goal this lady helped me for 4.5 hours straight with my struggles of creating an affiliate account and I highly recommend using this app more than any

My Store
United States
7 months using the app
DSers replied June 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 11, 2024

great service

Velvyris
Canada
19 days using the app
DSers replied October 15, 2024


Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 22, 2024

Selena was super helpful. Fast to respond and helped me find a solution to my problem. Thanks Selena!

Miss Amora
United States
4 months using the app
DSers replied June 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team