Reviews (26,342)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.
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I sent a message and got an immediate response from Sandy, I did not even have time to click away from my tab because I thought it would take some time before I got a response. Anyways, I had a pressing concern about how payments were processed as this is my first experience with dropshipping and all the logistics overwhelmed me but Sandy answered all my questions in detail. Incredible response team and got great help. Customer service is top notch.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rita is such a phenomenon in her field of endeavor. I got the best customer support from Rita. She made my day and cleared my worries. Kudos to this rear gem.
Thanks alot Rita
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I have stared shopify store just by watching videos on YouTube but that was not enough information. I was so confused about some issues i was facing then I just thought to mail DSers . They replied me so fast and guided me well i have been searching videos for weeks but didn't help but DSers support did. They reply fast and solve all your queries. Thank you Chris for helping.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
" I want to highlight the excellent customer service I received through this application. Recently, I encountered a technical issue and an agent promptly assisted me in resolving it. Their responsiveness and professionalism were truly remarkable. It demonstrates the commitment of the team behind this application to provide quality support to its users. Thank you to the team for their invaluable help!"
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I've been using this app for my online shop, and it has truly made our fulfillment process better. It's the perfect app for managing orders, inventory, and shipping efficiently. What stands out the most is their excellent customer support. I had an issue, and Aimee from their support team assisted me immediately, resolving my problem quickly and professionally. Highly recommend this app!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sally from Dsers was so helpful! I had no idea what I was doing and by the end of our conversation, I understood everything I needed to know and was able to fulfill orders. She was also very nice and patient. Such a great help!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I've had an excellent experience with the platform so far. Whenever I encounter an issue, even if it's something I caused myself, the support team is incredibly fast and clear in their responses. I especially want to thank Blanca, who provided outstanding service and resolved my problem within minutes.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The app is great and when I had a problem, an attendant called Olivia gave me excellent help and solved my problem very quickly :))) I am very satisfied!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am VERY pleased with the service assistance from Ralla% she explained everything very quickly and clearly and showed% I WOULD HAVE MORE OF SUCH AWESOME EMPLOYEES!!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Alice from Dsers provided me swift and insightful assistance, clarifying my questions on receiving orders and core information regarding dropshipping. Her fast response and clear explanations were invaluable in helping me navigate the process with confidence. Highly recommend her for any Dsers inquiries!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team