Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 1, 2024

Really a great tool. I would especially like to highlight the support from Lydia. I was always helped to solve all problems and answer questions in the shortest possible time. 5 stars for DSers and the support!

Lulzino
United Arab Emirates
3 months using the app
DSers replied November 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 29, 2024

Wendy is fast on get the help I needed and go beyond the help with just answer my question but also show me step by step to get it right.

Noun Mall
United States
Over 1 year using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 20, 2024

These guys are really good at helping and supporting your store. Luna was awesome !!

Love Salve
United States
10 months using the app
DSers replied October 22, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Rfimp was amazing. I was so worried about my issue on DSers and he provided help so fast and so effectively. I appreciate this kind of high-quality service. Thanks very much !

Kysei
Ireland
About 1 month using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Perfect customer service. Provides you the tools and the help needed to manage your orders

TranquilLexe
United Kingdom
5 months using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 20, 2024

I'll give DSERS 5 stars because i had a great experience with the customer service who's name is Chloe. She was very polite and helpful. She made everything easy to understand and quickly resolved my issue! I appreciate it! Thank you!

Gonsey
Norway
16 days using the app
DSers replied October 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2024

The customer service will answer your questions in a professional and simple way, which I think is very good

Fragrant garden
China
4 months using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 16, 2024

I had a great experience with DSers’ chat assistant, Vivian. She was super helpful and fixed all my issues really quickly. I asked a bunch of questions, and she answered every single one with no problems at all. Plus, her replies were fast and she was so polite the whole time. Honestly, it made everything so much easier, and I’m really happy with how smooth the process was. Huge thanks to Vivian and DSers for such awesome support!

oliva.
Portugal
About 2 months using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 18, 2024

Raphael from DSers - Exceptional Service and Support! ⭐⭐⭐⭐⭐

I recently had the pleasure of working with Raphael from DSers, and I cannot recommend him highly enough! From the moment I reached out, Raphael was incredibly attentive, professional, and knowledgeable. He took the time to understand my needs and offered clear, step-by-step guidance that made the entire process smooth and efficient.

Raphael's expertise in the platform is evident, and he went above and beyond to ensure all my questions were answered. Whether it was troubleshooting an issue or providing tips to optimize my workflow, his solutions were always spot-on. I truly appreciated his patience and dedication to making sure everything was running perfectly.

If you're looking for someone who is not only skilled but also genuinely cares about customer success, Raphael is your go-to person. Thank you so much, Raphael, for your outstanding service! DSers is lucky to have you on their team.

Highly recommend!

VaruVibe
Sweden
26 days using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Many thanks to Holly, who helped me with the problem I had in dsers.

petshopparts
United Kingdom
10 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team