Reviews (30,328)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.
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Thank you to Rita for helping me out. Good understanding and great attitude, and at the end of the day what matters is the Issue gets resolved right away. Thank you once again.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great support service! Take no time, fast reply, Thank you for the information, and make it easy to reach out!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Only been using the app for a few weeks but I must say, the customer support is top notch. Selena , in particular, helped me out a lot in answering some basic questions!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Outstanding Service from Vivian!
Vivian provided top-notch support when I needed help with my Shopify store. She was not only highly skilled but also very attentive to my needs. Vivian took the time to explain everything clearly and made sure that all my issues were resolved quickly and efficiently. Her friendly and professional approach made the whole process smooth and stress-free. I’m extremely grateful for her assistance and would highly recommend her to anyone needing help!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Excellent customer service and patient to help with many things I was not familiar with. Aurora did a outstanding and exceptional job helping me today with order fulfillment procedures that I am new to!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Chrissy was incredibly helpful! I needed to delete a previously linked store from my account, and she made the process smooth and hassle-free. She was patient, knowledgeable, and guided me through every step quickly. Excellent customer service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had my first sale today and was having a few issues with DSers connecting to Ali Express
Chloe from DSers was quick to respond and made me realise with good question prompting that it was a 101 error where I was in my personal Ali Express account
She was also available for other questions I had as well
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Raphael was amazing, never experienced better service. Was able to solve all my issues in one call and went above and beyond. Thank you!!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
DSers has been a game-changer for my e-commerce operations. The app’s bulk order processing and automation features have drastically reduced the time I spend on fulfillment, allowing me to focus more on growing my business. While the interface isn’t the most user-friendly and requires a bit of a learning curve, the app’s capabilities more than make up for it.
A special mention goes to Colleen from the support team—she’s been absolutely amazing! Colleen has been incredibly responsive and helpful, guiding me through any issues I encountered and ensuring I got the most out of the app. Her support made the whole experience much smoother.
Despite the interface, I highly recommend DSers for anyone in the dropshipping space. The efficiency it brings and the excellent support from team members like Colleen make it a top-notch choice.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
As a first time user, I was placing my first order with DSERS, chrissy was nothing but helpful and polite, she sent me screenshots of exactly what o do, she made the whole process so easy and she responded so quickly! her support has given me knowledge and confidence to place orders going forward. Thank you chrissy!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team