Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 8, 2024

Via was amazing! Very responsive and cooperative. I can Always appreciate Patience when it comes to technical help and help in general, and Via had just that. I would Most definitely recommend Via to anyone who needs help, Thanks Again!!

ULURI
United States
4 months using the app
DSers replied June 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 19, 2024

Had an issue that I couldn't fix myself and within minutes (took me longer to log into Facebook) I had the answer and Isak fixed it for me. 100% professional and 100% satisfied

Premier Shopping Mall
Canada
5 months using the app
DSers replied June 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 7, 2024

Great support, problems solved instantly. like it so far

VJN / Viskas Jūsų Namams
Lithuania
About 1 month using the app
DSers replied August 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 29, 2024

Rita was awesome, help me with my problem super quick, from start to finish. Awesome support

UrSuperMart
United States
29 days using the app
DSers replied June 30, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 13, 2024

I had a very good experience with customer support and they solved my problems very professionally with complete definition. absolutely satisfied

Home Gadget Oasis
United Arab Emirates
About 2 months using the app
DSers replied July 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 29, 2024

Eles tankaram meu péssimo inglês e mesmo assim resolvemos o problema. Thanks guys!

Minha loja
Brazil
4 months using the app
DSers replied August 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 20, 2024

great service great support

Collars&Paws
Poland
25 days using the app
DSers replied August 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 7, 2024

Fui atendida pela colaboradora Gloria, aqual com seu profissionalismo exemplar me sanou todas as dúvidas com total clareza. Com isso poderei dar continuidade ao processo de estruturação da minha loja. Gratidão por terem profissionais desse nivel!

Houseethings
Brazil
3 months using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited July 3, 2024

excelent - extremely annoying, it's not enough that they only advised me to contact one of their regional couriers and they want 5 stars - I scored 4 stars and wrote excellently - and they kept pestering me every day to change it to 5 stars

Handn Company Ltd.
Bulgaria
8 months using the app
DSers replied June 30, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 30, 2024

5-Star for Aimee from DSers
I am absolutely thrilled with the exceptional service provided by Aimee from DSers! From start to finish, she demonstrated a high level of professionalism, expertise, and dedication. Aimee went above and beyond to ensure all my concerns were addressed promptly and thoroughly. Her deep knowledge of the platform and her ability to solve complex issues with ease truly set her apart.

Aimee's friendly demeanor and proactive approach made the entire experience smooth and stress-free. She provided clear and concise instructions, making it easy to follow along and implement the solutions she recommended.

Beard Air
Netherlands
Almost 2 years using the app
DSers replied June 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team