Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 5, 2024

Great App!

Eduplay
United Kingdom
19 days using the app
DSers replied November 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 29, 2024

Gostaria de expressar minha gratidão pelo excelente atendimento prestado pela Vivian no app DSers. Quando precisei de informações, ela foi extremamente atenciosa e dedicada em me ajudar, respondendo a todas as minhas perguntas com paciência e clareza. O suporte dela fez toda a diferença na minha experiência com o app, transmitindo segurança e confiança. Muito obrigado, Vivian, pelo profissionalismo e pela simpatia no atendimento!

Minha loja
Portugal
5 days using the app
DSers replied October 30, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 15, 2024

Molto professionali e rapidi nella risoluzione del problema con tanto di screenshot per poter agevolare il processo di risoluzione.

CleoKitten
Italy
6 months using the app
DSers replied July 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 17, 2024

they have a 24/7 help center so if i got problems with an order "Rita" helped me very well out of it. Keep going

Mel2Design
Germany
5 months using the app
DSers replied June 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 16, 2024

Aurora was very helpful. I was having issues pushing items to my store, and she walked me through the resolution efficiently and courteously. I give her 5 stars. Thank you for assisting me with this issue.

Glamour Weaves
United States
8 months using the app
DSers replied June 18, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 14, 2024

ecxelent service

Liakara
Greece
22 days using the app
DSers replied November 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 8, 2024

I've had an excellent experience with the platform so far. Whenever I encounter an issue, even if it's something I caused myself, the support team is incredibly fast and clear in their responses. I especially want to thank Blanca, who provided outstanding service and resolved my problem within minutes.

alorelledecor
United States
About 2 months using the app
DSers replied June 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 1, 2024

I needed help with payment and setting up my account. The customer support called Vivian helped me for over an hour to set everything up and stayed by my side the whole time.

I really apprechiate the help!

IrisArmband
Germany
24 days using the app
DSers replied July 2, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 10, 2024

5 starts for RITA!

Fast and Accurate customer support! issue fixed in less than 10 mins

Animemaniac
Canada
4 months using the app
DSers replied July 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 1, 2024

The integration works well, and the customer service Bianca was really helpful!

Petz Bazaar
Australia
3 months using the app
DSers replied July 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team